﻿0100
FILENAME:MasterData.xml	MD5:8587801111161177185575510511468115708797989076122686161	SHA-1:1001068984121659980498555541061128885771061101049711612278531067861	
FILENAME:readme.txt	MD5:10412177111119111105868256827976122677985658387113666161	SHA-1:72978166478710298118838311288751056510568119111815010112251886861	
FILENAME:accessing_the_supervisor_work_area.htm	MD5:991126754117116111711127583103527586508867998674676161	SHA-1:101878688711126843747011186118112497510879118106108737875103477261	
FILENAME:actionsbutton.gif	MD5:11312298731216569471111058283991181181005152547175666161	SHA-1:739911050881187851985347108671056889677879116676911211081537761	
FILENAME:actions_button_alone.gif	MD5:12047991188965116791167354786812156865056118105112656161	SHA-1:501157111910747888110210054791037871887911179102874868102801197761	
FILENAME:actions_overview.htm	MD5:7576686765739011171981227265104837612165537157656161	SHA-1:571124986891201046911066526983505675120498811999551167053816661	
FILENAME:adding_new_agents.htm	MD5:478169104481161147165531027765107108528211611273116666161	SHA-1:1108411911849787643698510548113437810355110691141011087898511036661	
FILENAME:administration_tasks_overview.htm	MD5:8184121101104108110119858284116108119701211031191005586666161	SHA-1:8888121112121507212212210611589109118113765085531169081434776567161	
FILENAME:advancedsort.gif	MD5:1071087154103899956112857210947122110819073894867656161	SHA-1:48909811143548150661011025790578883875179118687710275841017661	
FILENAME:agentpropertiestab.gif	MD5:10510372699999116104818048685510086120477411148115656161	SHA-1:699988114107741091218571113881019810672526711069505450991051107661	
FILENAME:agents_and_places.htm	MD5:4382791095311211310485111110108811127410348714885120676161	SHA-1:102114781198876717256116999857535099101498368114537257121907261	
FILENAME:agent_logout_control.htm	MD5:761061181091147452436970518450771148289105836856686161	SHA-1:8710274528872894381121727772494348521151051046975725571777161	
FILENAME:agent_management_tasks_overview.htm	MD5:8755120566681118115110119514810711411110897826610485656161	SHA-1:71115119804372551036611649100791178378114471057878798384781177961	
FILENAME:aggregate_alarm_levels.htm	MD5:6574108551125099109109507083108761031227079100111101686161	SHA-1:102479074751149899113981181111056771556811410272111797480731057261	
FILENAME:alarmsiconhoverhelp.gif	MD5:1148485122705110510550811178647899010283891148572666161	SHA-1:11111154111767711152111894811770109708654111114122108118113120721087361	
FILENAME:alarm_notification_via_email_overview.htm	MD5:53725565758311280481138611674106689888908174106676161	SHA-1:69541181141061218397119434711512255115846773678555998275991206561	
FILENAME:annexeditor.gif	MD5:508290100109704767908710751827466105102104667067686161	SHA-1:785471765380795665678711847824910672555610211873541141141076761	
FILENAME:applying_actions.htm	MD5:6669487468105887388110651084810254517311382106109686161	SHA-1:122100861018775718066101711211094856811171127653849810890112907761	
FILENAME:assigncapacityrule.gif	MD5:75818585787211811210211182120109681211014343105113121666161	SHA-1:106657551115120481021011107266711185169991041131085176498782717261	
FILENAME:assigning-removing_agent_login_id.htm	MD5:56654966841168811110571114651201201136570107758048686161	SHA-1:715576551095510111957511105551867411848117761001065411249101846961	
FILENAME:assigning_action_templates_to_users.htm	MD5:114867486537348112861161129010654755553571107188656161	SHA-1:857269658368718978771121014377116998810668557710568831031206661	
FILENAME:assigning_capacity_rules.htm	MD5:70855410312111510710875678043757168120101481157088666161	SHA-1:10765104665410274981154711675681205251971059811878121878480797661	
FILENAME:assigning_email_notification_lists_to_objects.htm	MD5:88781227570701031194310111186495312179998110553119676161	SHA-1:76122105791111145410681758373111901041135254828177497111275848061	
FILENAME:assigning_quick_dashboard_templates_to_users.htm	MD5:50707271511141211201198610884112116103103114709712183656161	SHA-1:1141177155877977120115909811898521191141148151431056650891111178061	
FILENAME:assigning_thresholds_to_objects.htm	MD5:51771079788105881214973811056877777173677111597676161	SHA-1:4386715310085116711074910880119541001191038510851100697779991147961	
FILENAME:assigning_view_profile_templates_to_supervisors.htm	MD5:835011587497670110985755977712212010651531088573676161	SHA-1:5211788841084971786810152811114810799116119561161155212069841057661	
FILENAME:assignskilllevel.gif	MD5:881217257761055210311167986988106791145752559887656161	SHA-1:12011982111831156652115481148970117104541088348835212110611689986561	
FILENAME:assignskilltoagents.gif	MD5:1061041016668845711712089100438977788182564810688676161	SHA-1:76508474507073111755050659011676104100521177956120891101051177361	
FILENAME:assigntogroupsremovefromgroups.gif	MD5:105801054710386508211011556112106113119106101811107878666161	SHA-1:5110778894972121985584579711010910110857114120505610684122101567761	
FILENAME:assign_supervisor_administrator_permissions_dialog_01.gif	MD5:11211880110991037311110810079781151097856977088115116686161	SHA-1:106977810297991074348831067166121115121517512110297514767109996561	
FILENAME:basic_tasks_overview.htm	MD5:8110211697891051101068983113110100801027977987666116686161	SHA-1:54761047910356791118911110482811071037071102714873811088886547561	
FILENAME:basic_view_administration_tasks_overview.htm	MD5:881081058711379117886673688912210211143118478689117656161	SHA-1:858085984971771204750554882828811011110311711211447809097547461	
FILENAME:changeslicesize.gif	MD5:79110121908711971989783824712010757116701051125272656161	SHA-1:845667814982471226990691121151108287113905697878312111770886761	
FILENAME:changing_agent_properties.htm	MD5:11473561101001145497118488989737711911583974311471656161	SHA-1:1091061167753768653117515081766851118544311375895167115481058061	
FILENAME:changing_agent_properties_overview.htm	MD5:1057669571057667109105671039811311565751221144876104686161	SHA-1:1178774105119781135277999911973108887267776748575012287991177461	
FILENAME:chat_monitoring.htm	MD5:83791004811890104788976697811011699531031004310269666161	SHA-1:1127485117501198588871079099541007951837110878831125751107727261	
FILENAME:choosing_filter_window_criteria.htm	MD5:89991137943758980114501048411485571216551667577656161	SHA-1:1169910667112538257100104764311975831015611375671141068271721187661	
FILENAME:configuring_supervisor_permissions.htm	MD5:114821174812153117110897968781071091081061111035711768676161	SHA-1:10787106907885537812010297674310285705410912057436768119471076961	
FILENAME:create_new_btn_assign_threshold_template_dialog.gif	MD5:5452655312274104103501041229910972857180118110116118666161	SHA-1:5169481148588120838169878489521099084431145177728212288976661	
FILENAME:create_new_template_assign_threshold_template_dialog.gif	MD5:7478741121086598981146856538011112290695010649109686161	SHA-1:116115101546881103110559010110783817586112897069107811221141181016961	
FILENAME:cshdat_robohelp.htm	MD5:10483101806985856983116515710511112188971179781112666161	SHA-1:114868310180815074547054566748113106706971110110504878741048061	
FILENAME:cshdat_webhelp.htm	MD5:10311910211382122558677106907289102557373115874788686161	SHA-1:49103488611083481058711683885712111673117971155210352488547507461	
FILENAME:customizing_quick_dashboard.htm	MD5:674312010590101115110102104754311647114491128769108118686161	SHA-1:5688741027880656943837897106435210910477491051215157105811067461	
FILENAME:defining_action_templates.htm	MD5:541054743491107710898747482769811010169985366115656161	SHA-1:4870701031006510868848310352808712010711711884981148210474861226961	
FILENAME:defining_and_applying_a_new_filter.htm	MD5:77671224989674978858176739989110105108675311084666161	SHA-1:481047171102108808447709985821181047498122751128056876569716561	
FILENAME:defining_email_notification_lists.htm	MD5:100106122109111518811385907443678687114744810468105666161	SHA-1:904769791021009786721068488748510210010286791229977122119751157361	
FILENAME:defining_media_lists.htm	MD5:1088811172120715343508510897111731137712211555102108686161	SHA-1:677769106101991011151224984122107747870121905011051118668355807961	
FILENAME:defining_object_sets.htm	MD5:8469671051216648111721025570785271768873117115104686161	SHA-1:78845511967808512167771111131081229889755188561217579118521048061	
FILENAME:defining_server_level_settings.htm	MD5:9010886117431161221109010055808812272901111095283104666161	SHA-1:72113114838297675184108111989769100685773711131119911384102697961	
FILENAME:defining_statistics.htm	MD5:6565681035111811411586116558410311411210211510311411199666161	SHA-1:49117103105105114105828971118118506511576851019997891077210378987661	
FILENAME:defining_testing_basic_configuration.htm	MD5:761041005574885111111181119985057876766114749068676161	SHA-1:71678168656650113531021065710569977050828871106117112881061037461	
FILENAME:defining_testing_production_configuration.htm	MD5:1066952498585103738469849010412157101989910410351686161	SHA-1:67104110779711152105905787106100787197107534788757112083521137361	
FILENAME:defining_threshold_templates.htm	MD5:8955747675724710185109102774766118745110510511576666161	SHA-1:8411970112106565512075789710097104699854102826990120106103571166861	
FILENAME:defining_view_profile_templates.htm	MD5:8611410486109114114109491101225410087738748707881122686161	SHA-1:11353104113541071179010510454865049821097310549971194983105103877461	
FILENAME:defining_view_templates.htm	MD5:8967114547950857557754750431221087354525212074676161	SHA-1:4755571068767528111788676712110012181661075447679011811886657561	
FILENAME:deleting_agents.htm	MD5:10470104481081061201227011711211185115121489781795297686161	SHA-1:8672476590528112011049897810888546847119577780855686120538061	
FILENAME:displaying_object_details.htm	MD5:56471001035349738577839810311465974911985579975656161	SHA-1:769911487107701005477121876675651091096611512278837410671110717561	
FILENAME:displaying_object_lists_and_objects_overview.htm	MD5:5510951100107805449115549774806553991017612010065686161	SHA-1:8082738911811210666113101539971121901075781110516810481122108758061	
FILENAME:displaying_summary_windows.htm	MD5:565611487831101097612068768510012111066111106113120120676161	SHA-1:508178857851100996881551085247668654728775975343108116857161	
FILENAME:editattacheddata.gif	MD5:101785351511181045410085791205066728148791108051686161	SHA-1:97751106973481181097311477564790117565697831011118979113121797961	
FILENAME:editing_attached_data.htm	MD5:11410855105120981091204370488785498711211787109115121676161	SHA-1:9999851031207250516911612011697121749054691005010949848669576861	
FILENAME:editing_the_agent_annex.htm	MD5:8610112185107758499734311175828612010610565725082686161	SHA-1:10467827167664770477170111103121101758710985121978450118109887361	
FILENAME:ehlpdhtm.js	MD5:106122981131211049711771978778487611755521099870115656161	SHA-1:87721007212174107101116105122721071008711610481539972861118674487261	
FILENAME:email_management_tasks_overview.htm	MD5:100100785582484949991001058410189101528356867083656161	SHA-1:787448120877551517754491121181131108357797050115110116109103766961	
FILENAME:enabling_and_disabling_agents.htm	MD5:11590535072504886988073117497980108102565180120686161	SHA-1:73118989886113109103115557012277781159990106121775648804984677061	
FILENAME:example_alarm_views.htm	MD5:11710883685284521087584899884561061111106810412198666161	SHA-1:79761181101055611611467110112795411585881201081056711186878190527861	
FILENAME:example_customer_views_overview.htm	MD5:977257791171141131018011011674861171008671735787121656161	SHA-1:1151045478122566555908782848511048718910010811753100761011211196761	
FILENAME:example_email_screens.htm	MD5:811016611981571171171078298527782838386101675172686161	SHA-1:555011574738411454567854525711171481036952806648717651776561	
FILENAME:example_open_media_screens.htm	MD5:851099011148111100109106846610250685010878731164873666161	SHA-1:82841175566991061211041008752486711982531109099758272791061226961	
FILENAME:filteradvanced.gif	MD5:5665109498674864968986653781007911679737610199686161	SHA-1:85117112545411667991157097878799109788188818197114117104122997861	
FILENAME:filteradvancedinteractions.bmp	MD5:10112010011310953100661207079711071001204878116508352686161	SHA-1:805411857907943905398997282119805512011212169488212211083657361	
FILENAME:filteradvanced_new.bmp	MD5:1081201067710174498111549758677112106735174848554656161	SHA-1:1001035467521056910610410054116761175510110350727610656818267526961	
FILENAME:filterbasic.gif	MD5:8810876688811573668679891011081181227890871067978686161	SHA-1:76545190102675686531147481718966102101738152107497011467707561	
FILENAME:filterbasicinteractions.bmp	MD5:86859043548073100699888854389798187475777119656161	SHA-1:5277854383661056786112481107810186110826797571037910487551077461	
FILENAME:filtering_interaction_lists_overview.htm	MD5:8590101116107907579891225571109112707451576611367656161	SHA-1:112888374906956104819799811068775109695611973678710711384567861	
FILENAME:filterlist.gif	MD5:5177113120102868951118117857111511510311811111811568117686161	SHA-1:65851118580541027475106471131187010043110108798111610710510969876561	
FILENAME:filteropen.gif	MD5:431027555111891199712275834310668668251117848687656161	SHA-1:838565509010848977698861188070107729711481114671204378122667561	
FILENAME:filtersavecopyrename.gif	MD5:8512111580481124857471111017910011048103847074101106676161	SHA-1:791028543981141067269656784103525367439952114118848181991197161	
FILENAME:findadvanced.gif	MD5:5148547055541191171027210990746611549867799102120686161	SHA-1:53821131139787524911010866681227411172103113501187454815065558061	
FILENAME:findbasic.gif	MD5:10487112122486610589976910478104114110881037110156108656161	SHA-1:4967747881119571051155766996552755753734811349881207375657861	
FILENAME:finding_objects.htm	MD5:1171091081101098599115695110410183111104657848776973666161	SHA-1:99102678878521137966671051071015755765611673103881227710999556761	
FILENAME:genesys3-01-01.css	MD5:10378507610210790744753751018910810911211055119108119656161	SHA-1:50103851064911010349109856790781101061018147110107811178710966717261	
FILENAME:genesys3-01-01_ns.css	MD5:834356537611887724397875211885104103117795666103666161	SHA-1:10554511181081127411350814389831136911312272538010389100111102997861	
FILENAME:gotoentry.gif	MD5:834766111114114827410311877677147119113861011107048656161	SHA-1:6984826610087901145152491091117497988190721065779558371656561	
FILENAME:groups.htm	MD5:1149785107104518211990112437812010397828110710050118686161	SHA-1:1097610611674711227573471104748578110999696765113121558297776861	
FILENAME:immediacy_of_updates.htm	MD5:10590908843858871116996874104971091105185515688656161	SHA-1:10510412151541036712110710978521008477807810451121100909984751167961	
FILENAME:instant_messaging_monitoring.htm	MD5:7611687117811021121211048266539986107861115712011575676161	SHA-1:5699898111975437268786590864775871081111128269747670661057361	
FILENAME:interaction_management_tasks.htm	MD5:7376103748911910612212010299122897610010451114974984666161	SHA-1:727089775766885184501078354102687468521138586891115388856561	
FILENAME:interaction_management_tasks_overview.htm	MD5:100564873656780437412053118105846866547343112103676161	SHA-1:778711881998466668590116801126910210373731104756108891071131156961	
FILENAME:interaction_queues.htm	MD5:531031129811210410957715311210882106112107718510812082656161	SHA-1:110111521015178103527088805785111479886535681579011690471167261	
FILENAME:introduction_overview.htm	MD5:114781078353108561171121131166810177122771197852118118686161	SHA-1:7443697368667565431027957501046873111988111411056579754977561	
FILENAME:introduction_to_macros.htm	MD5:737769108100651108976100118568869717872778477106686161	SHA-1:4311075886811086877469691065010411311911597987111867907965797761	
FILENAME:keyboard_shortcuts.htm	MD5:65891008256118838265477254675311985875447122102666161	SHA-1:7612282120548611011210282838111676107116116518211548511227183827261	
FILENAME:loading_a_quick_dashboard.htm	MD5:699783819767698911811369116761131049883686785109686161	SHA-1:67471106756907684118107839910270981195490731101207810612188477161	
FILENAME:loadquickdashboard.gif	MD5:47100116991009074521108983101121511037477558410486656161	SHA-1:10311189734966100821136911947821097771981141148110174687275737561	
FILENAME:loadquickdashboardadmin.gif	MD5:4871821145176569011610110454105861054788777610665656161	SHA-1:72505778655284488177708675741041224710185110815171751051007761	
FILENAME:locking_and_unlocking_interactions.htm	MD5:79118117477080567411711043103501091167570108684987686161	SHA-1:11584835283835069738210848105691041048910210111411011574118981027461	
FILENAME:macro-new.gif	MD5:72748212090981107589116821201064857107116997311698676161	SHA-1:110731021038366103736711772891181141114387771215384122816755797861	
FILENAME:macrolist.gif	MD5:496511779886969110112115120111531201195565120113118110676161	SHA-1:12253677611266106727011373113115571141198147861111081136597121887561	
FILENAME:maintaining_synchronization_overview.htm	MD5:491201226965102828788119112110674974701187810110076676161	SHA-1:78481141185610211010682104878512097657482108711144947909970727561	
FILENAME:mainviewalarmscollection.gif	MD5:7887106534811781721087611655118122971131121218911365676161	SHA-1:119120835610554535168831045483101116761131191137710410511183821107961	
FILENAME:mainviewallalarms.gif	MD5:120107537211767105109476873551144856721061054712299656161	SHA-1:8452120805749431029077871228610680671026510749106861017689517361	
FILENAME:mainviewemailattacheddatatab.gif	MD5:431021149075871119748651097680848410969531218847666161	SHA-1:7376102995383817156758610812243106807911185111651226612190797261	
FILENAME:mainviewemailattachmentstab.gif	MD5:12211211586113106547112212166557611053829011384105120656161	SHA-1:81102565749791085010611350505182112122781091081178588799954707661	
FILENAME:mainviewemailemails-new.gif	MD5:86854766681006875100118111116100109838368651015679686161	SHA-1:1135286837510589118121111105431118988102109115695310648119119821047161	
FILENAME:mainviewemailqueues.gif	MD5:120821035649781024366656978529774981117712290104676161	SHA-1:1014352577097897411877731011081068697841208512165507210179826961	
FILENAME:mainviewfax.bmp	MD5:11570907512066691066610577857110356114571041225657666161	SHA-1:1107910210869996789121769011711782787011610568908543571051141186561	
FILENAME:mainviewnumbered.gif	MD5:8799995043821181215587110981204948728674479051676161	SHA-1:9971695281681147911389874352785773796912273971071066852997061	
FILENAME:mainviewskills.gif	MD5:8610411055658611510666579710510274758582113115107109656161	SHA-1:49878256791025448571024811280110113765598120868970661191121126961	
FILENAME:mainviewsms.bmp	MD5:471211136911883727669658371471191111138383678970656161	SHA-1:1165010855508868120788385887649729911311610299106488467108857661	
FILENAME:major_areas_and_controls.htm	MD5:4743671101204310753824848979780110110891227049112656161	SHA-1:4310265807966848467114521019798871011187082114699978891221076761	
FILENAME:manageagentgroupmembershipagent.gif	MD5:11777577477107755173118114122811091118698107548573656161	SHA-1:7150528911177798279498910677113106884810212167875567831031087261	
FILENAME:managing_agent_group_membership.htm	MD5:1054885115727311773978111671681114370701071146883686161	SHA-1:831086510889108764311181471187973102761148872477271116112671177661	
FILENAME:managing_login_ids_at_agent_level.htm	MD5:10610557121781071201167310079781201101018311872994953676161	SHA-1:7443102771097571101108115107578474119661151021107997121747947546861	
FILENAME:managing_login_ids_at_switch_level.htm	MD5:835083113511131195184818868102769943821085610487686161	SHA-1:535111251747411651711077185797210911110270576553784310286717461	
FILENAME:managing_login_ids_overview.htm	MD5:10766651208952561129011957569999547943859772119686161	SHA-1:7911410110710856105438448565379751127011410447779849677749907061	
FILENAME:managing_skills_at_the_organization_level.htm	MD5:82885499868110884479011777708268828587827881656161	SHA-1:999875886882907753118524711884568711212289113989788761201046861	
FILENAME:managing_skills_of_an_individual_agent.htm	MD5:57541135481479079108110829811510769558555579774676161	SHA-1:741087273799050538297567583888367735175718272109101561106561	
FILENAME:managing_skills_of_multiple_agents.htm	MD5:78874957481196955791007981668210512169981219852686161	SHA-1:1091161048252120117481065065537810089118544711210699729973115687661	
FILENAME:managing_skills_overview.htm	MD5:10311110511311712076112120120888911254108846770669973656161	SHA-1:527690848267113811051197212110867688498741169055791001221081037861	
FILENAME:managing_spam.htm	MD5:11583838910753731161081045379106110741008110512053101656161	SHA-1:88111827111248709911051437476736510887698887561221137648696661	
FILENAME:modifying_the_currently_applied_filter.htm	MD5:1118272694880101431081195011286115122491157911510890686161	SHA-1:12211482758574100104112997779112435510588678078104706580711067961	
FILENAME:monitoring_scope.htm	MD5:73121668911411874818411612212110011210347116122795477686161	SHA-1:89122711078774835649104896843106817885816812210151777089697961	
FILENAME:movetoqueue.gif	MD5:72106438078875110412172120541031048256901054811170676161	SHA-1:1088057105438475114108105781065375669990825511479101818682476761	
FILENAME:movetoworkbin.gif	MD5:871217611153487950485471108112571027790847674115656161	SHA-1:4874807299119758871659970516897120871179865111745349551047761	
FILENAME:moving_interactions.htm	MD5:805483545011610689561009052698247557667844373676161	SHA-1:49112511091121207771995448831141217410010699681228410349681201077961	
FILENAME:navigation_controls.htm	MD5:695056103108854378111701227269656857105120828078686161	SHA-1:9949497651113122113907690891176572114115101505298112797771697061	
FILENAME:navigation_scenario.htm	MD5:1211067412099475789821087256697148109104874811551656161	SHA-1:87101679810586113120491178511812110565651215577120104971057952907161	
FILENAME:newagent.gif	MD5:99795112284781001171228247741215397112105117895578666161	SHA-1:5312211665120557986879810411175795576527311687113991109853817661	
FILENAME:object_lists.htm	MD5:11476757279857010411955725711911874678010957107105656161	SHA-1:5412043101113103117741206710611110810354118115831058052577680113526761	
FILENAME:object_sets_view_templates.htm	MD5:108736656105868810373491154810711011182998110112267656161	SHA-1:1095770103102101111687311489437910910351104688511676657788431106761	
FILENAME:object_set_wizard.htm	MD5:6510511554688311569438083507811951110103106828657686161	SHA-1:7411667857412147561117273847151100105825210553122778365103577461	
FILENAME:open_quick_dashboard_template_window.htm	MD5:11049517711199103104545198995069841011134311885103666161	SHA-1:971211021171085399106745381101112676743978912270491186790741217961	
FILENAME:overview_supervisor.htm	MD5:781011027184971041048198747671749898755511710982656161	SHA-1:7487528989112781066555531026851808975118671007697104109491007761	
FILENAME:performing_content_analysis_on_email.htm	MD5:6987775010710366681116711599112103105991077710770121656161	SHA-1:80115891101005282565410612274117111547981711054310483485686536961	
FILENAME:printing_object_lists_and_objects.htm	MD5:761161004711986748577574871881007257112971027278666161	SHA-1:9774108115521161067569105997797554877841146912254549088651027061	
FILENAME:properties_tab_settings.htm	MD5:1151061006911212181102100506610088719051521111089888656161	SHA-1:70886911978717450974349828782681181166611910312299971101051147961	
FILENAME:queues_and_routing_points.htm	MD5:975110980103120114761026847101101877054995211947106676161	SHA-1:6543757911973108106535472106112119844787871018350111519887657661	
FILENAME:quickdashboardlisthoverhelp.gif	MD5:87875111890103102887088721055377868265797598115666161	SHA-1:531197297501021015555108117901011171131041018969116571001095547707661	
FILENAME:quickdashboardobjecthoverhelp.gif	MD5:10966104100888710952521067547107999054121101658699676161	SHA-1:529950504774701226556746686107888011276878289565676103896861	
FILENAME:quick_access_to_wizards.htm	MD5:68109100109103117661021157843845110910955695011156116686161	SHA-1:741108410111172891106767888688103791127572808310855688173496761	
FILENAME:quick_dashboard_tasks.htm	MD5:728511911552801125111443801031221227610653111107108106676161	SHA-1:751121229778551047690567589994883115491077399855073103661178061	
FILENAME:quick_dashboard_tasks_overview.htm	MD5:517847718171671111146767874912068731005549105116666161	SHA-1:6776579811852107116897710778111118107431186971104438790102991206761	
FILENAME:quick_dashboard_templates_overview.htm	MD5:6877110541124310443113895175495574104108835248101656161	SHA-1:10198907010911653801041078890107108111901151174881701077012074788061	
FILENAME:refresh_permissions.htm	MD5:11265109122104103736547821011091131199951849012012070656161	SHA-1:89801136775891178910973531197197103111798477661081207647731016961	
FILENAME:refresh_permissions_message_box.gif	MD5:11979439010111650806867100975683651215366726775666161	SHA-1:71100848750827086785251110531167211111654981006680737183866761	
FILENAME:reloading_the_example_customer_views.htm	MD5:8580121105115531069052435111097987010111410711411876676161	SHA-1:5774718311399105107438210889106486669514981654777698048777861	
FILENAME:removeskillfromagents.gif	MD5:4848113102901151096611873798569120526810679848456676161	SHA-1:106786610812073668476728111577518612110111899548210248821081187661	
FILENAME:removeskilllevel.gif	MD5:102110114115881141218586697752102885410111679545380686161	SHA-1:4955122112113100109907369659811669111107115121501024311972991141137661	
FILENAME:removing_filter_from_list.htm	MD5:47104828468121801001211221157710511312252116471038454676161	SHA-1:475555775456111756952112102841068310248747447851141119068907161	
FILENAME:robohhre.lng	MD5:767252558610279991008276439957115109671047212189666161	SHA-1:498876738685112117517411577105119681045710297121989910266116686561	
FILENAME:selectagent.gif	MD5:794911783436866759898508870757811555505680118676161	SHA-1:8999111438511667541039912110288731117281117114661108367691011006661	
FILENAME:selecting_objects.htm	MD5:7099691141015712182106661021089890109841011204711280686161	SHA-1:6890109110681178850120715784791004381661081005286108511091171158061	
FILENAME:sending_alarm_notifications_via_email.htm	MD5:6847101817468112751131137567545412169909974102104656161	SHA-1:9955109103101117557397115691148910665826679538371551126579727361	
FILENAME:sending_automated_responses_to_email.htm	MD5:1021228169111100851125085100841201168654102111110103100666161	SHA-1:12297774311011812177521024897891068770661186999771004910277847661	
FILENAME:serversettings_agent_statistics.gif	MD5:7667721197697901131216982871071025681122109865783656161	SHA-1:10111910310666102907476788269821096999121431217153841155186657761	
FILENAME:serversettings_enailnotification.gif	MD5:85504811175551087211311688501147483119987382112105676161	SHA-1:9043102488570100981014897112835681116121118115661178511249110977361	
FILENAME:setpriority.gif	MD5:435279115488073977175885311956109547083708369666161	SHA-1:76548581507573103711031057199711166990108527987117106881041088061	
FILENAME:setting_shortcuts_pane_supervisor.gif	MD5:80121811218976854911711084112978483122805486105122666161	SHA-1:80121855712079741136757825386778272741136752751138984981196661	
FILENAME:setting_the_priority_of_interactions.htm	MD5:471117910684116113101728310311511383120678711610653109656161	SHA-1:106120112741015367821216911011312181105681011161139974971058975908061	
FILENAME:setup_scenarios.htm	MD5:1205174104986983577889837073488311955544310088666161	SHA-1:875669119528476116711011195112210649122651116679651121078899566661	
FILENAME:silently_monitoring_agents.htm	MD5:511001125211255838078664711711648867969107705081656161	SHA-1:1084711711055657079121531027910884104651041118211299671227489867461	
FILENAME:silentmonitoringiconhoverhelp.bmp	MD5:120477810310810184120566775119887010779547511810552686161	SHA-1:8910383109975686100718665791181065071847510112190113809868777961	
FILENAME:simultaneous_monitoring.htm	MD5:897597531066774113104114737683102558710276698476676161	SHA-1:111781181095567694882675276696587114113101671178711598106691147061	
FILENAME:sipmonitoringiconhoverhelp.bmp	MD5:112577510876768548545175122877175567869895547686161	SHA-1:113841011191107266104114115116806511852821051018611269691131221151037061	
FILENAME:sip_monitoriing_settings_dialog.gif	MD5:4998120751135011579117811224970771215678528310368656161	SHA-1:744311679113517552838111010178731201201087277115103797912272527861	
FILENAME:sip_monitoring_overview.htm	MD5:5511689698882431219089531191071165411310610979112103656161	SHA-1:107119109110494843107105115489910977121826876725411269698355757961	
FILENAME:sip_monitoring_session_icon.gif	MD5:561119781815583997010611311610449757697113111107109666161	SHA-1:89105871227682122971161208911052997311199120107658710554118110557361	
FILENAME:sip_monitor_agent_group_select_agent.gif	MD5:1135112268831099847105499811486537010683836910953686161	SHA-1:5757998248116655457751097411012157511011068976731165573110907561	
FILENAME:sip_monitor_agent_monitoring_session_icon_logged_out.gif	MD5:108908312011210410950511201147674112109971131201015098656161	SHA-1:7472818811584656653675384976712274896556111735210857731087261	
FILENAME:sip_monitor_agent_new_interaction_icon.gif	MD5:71118110681018984731078511776101698411643721146656676161	SHA-1:51112102747155658755547178122555484103861111098990655651556661	
FILENAME:sip_monitor_whisper_coach_text_field.gif	MD5:10581439076857365817910779511036610412248898748686161	SHA-1:8811410979657099103894812269438276978072114100105104681101071097961	
FILENAME:sorting_and_filtering_object_lists.htm	MD5:8211390122684749771085411811390685012281705085103666161	SHA-1:5111586120117998397505753527180106119991218357771135711888827061	
FILENAME:statistic-level_alarms.htm	MD5:56888211472548411967774868837211511369104808578666161	SHA-1:82547811549117491211034910711511352103100106117108477811311211066678061	
FILENAME:statistic_wizard.htm	MD5:4972751218890751026654695147100875255478911090666161	SHA-1:1178785908647735074431171051218753105766981774310556119103498061	
FILENAME:supervisordesktop.htm	MD5:7710588731207310251576810610972851037911886117110116656161	SHA-1:707751771031141181188611211711310980664711911176888950506881717861	
FILENAME:supervisordesktop.log	MD5:817579120747810911211372521061016683748357504370656161	SHA-1:9090108431015449479899119557710566119857710051867010751691057061	
FILENAME:supervisordesktop_csh.htm	MD5:7010797571184869677488110851056910352815411910967676161	SHA-1:5285107117671055479119121115808011272907987661011151098667511066761	
FILENAME:supervisordesktop_rhc.htm	MD5:7412152701015281113787810410048746586122541037989676161	SHA-1:48831208676517155119714974717271745711748681131178056100436761	
FILENAME:switch_to_barge_dialog.gif	MD5:471067481726589108748010974114995588471088557100656161	SHA-1:551149987796910611570106857189121488451777482107841199883896761	
FILENAME:switch_to_silent_monitoring_dialog.gif	MD5:8011511250978111580998668105488948788149119113111676161	SHA-1:71577547102561087483906748475479101120751151097711810611180837461	
FILENAME:tasks.htm	MD5:767011375878680431041175050886850668853824755686161	SHA-1:10871508952971147410490120121495111970122109471066810610754881067161	
FILENAME:tenants.htm	MD5:6866686711510511776471221166749786799838710711487676161	SHA-1:10949103551165585837311977661154310385103761188979721124753847561	
FILENAME:terminating_interactions.htm	MD5:477610510510680117102824347105106558510411711777121115676161	SHA-1:110891058897531025788435071981031111201025077436970112811121126561	
FILENAME:thresholds_overview.htm	MD5:102526811454717710610352574810699119761091031225449676161	SHA-1:11797726570547510812176871151091178489686851111117661191211111026961	
FILENAME:using_macros_overview.htm	MD5:10410211776704311111857899779851158311399106854890686161	SHA-1:835380706874726982511051051227610756119111118868575548197776861	
FILENAME:using_view_configuration_wizards_overview.htm	MD5:74745481113779710310553113977911410610754816953105666161	SHA-1:685270117874710852104505054104729710269801048174796710667506961	
FILENAME:viewing_aggregate_alarm_levels.htm	MD5:5156101106112717973102841078585122109524811911511653676161	SHA-1:699011069975143715410910948107985354577611710067108111109561127661	
FILENAME:viewing_alarms_for_individual_objects.htm	MD5:1167988555168113971201198051991028410080777112286656161	SHA-1:8710648121838411310585496790667711910574564790481219055103977161	
FILENAME:viewing_alarms_overview.htm	MD5:8154654879545010853561066610798839952547910570666161	SHA-1:1046775121114744812211011690875069826752981105799475210080716661	
FILENAME:viewing_media_status_details.htm	MD5:9010168836510367118981211227378698311551867911274656161	SHA-1:1061001027451498680105120110118521061045610111275115110877649104766561	
FILENAME:viewsoverview.gif	MD5:1028411988544811756118859711390108557351835512268656161	SHA-1:7984875771796985104716784108104491026574688511950808449776961	
FILENAME:viewsoverviewdropdown.gif	MD5:81661217111510482701114870978611811310568531158271676161	SHA-1:111561006599848511672855381116476751491041201057810948115691158061	
FILENAME:view_profile_template_wizard.htm	MD5:11286767410410749119977054676855861001009911111969666161	SHA-1:721181075011410868759074111497010167721091154910186521164881667661	
FILENAME:view_template_wizard.htm	MD5:65674990100101101498955901011216947475448808183666161	SHA-1:98104102988411048103784311073901098712110697117115113714774112527661	
FILENAME:voice_and_video_monitoring.htm	MD5:505011610097545467798984878284857156851146879666161	SHA-1:7111379516948119821086688785512067971008152741017411710084556961	
FILENAME:webhelp.cab	MD5:7455701139754104113113971026570116107996683517565676161	SHA-1:118675073106661161228452115115811201057343121108651171101158778437061	
FILENAME:webhelp.jar	MD5:54898266561074780681045675100807610379557811048676161	SHA-1:11673764883851017112110412010710474531075043675277529975107438061	
FILENAME:whcshdata.htm	MD5:88711137086551025210948103548953121971061068912178656161	SHA-1:9747113667411910088104745397825590471101125656571065254112847761	
FILENAME:whcsh_home.htm	MD5:1151075676116577180107566611075731021151037811110273686161	SHA-1:80531071148175105110120106106103757750671001051068188686999105736561	
FILENAME:whd_dpns.htm	MD5:529784101781198572907911686807010543565611568113656161	SHA-1:5587116577956498810998536590109122121791091196765777481106677961	
FILENAME:whd_hide0.gif	MD5:1197653837011710467521085612012011680797055818550676161	SHA-1:81114651057512078109121507450838111383779011211111647120100571026561	
FILENAME:whd_hide1.gif	MD5:80114107901008310910610511887788510272529997695268686161	SHA-1:1201111101208710611310951837381544311665122704712149907011683816661	
FILENAME:whd_hide2.gif	MD5:80114107901008310910610511887788510272529997695268686161	SHA-1:1201111101208710611310951837381544311665122704712149907011683816661	
FILENAME:whd_next0.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_next1.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_next2.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_nvp10.htm	MD5:8748895575907557531151171028667666912257757775676161	SHA-1:87551091211118710666787610211011083487067111761038474568869998061	
FILENAME:whd_nvp20.htm	MD5:496551571211057583111118111113110118691001129990113102666161	SHA-1:10954761021111021095782527411711797987948114661144354991201051217661	
FILENAME:whd_prev0.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_prev1.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_prev2.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_show0.gif	MD5:681056850759710810754781221171019873678511710350116686161	SHA-1:102547012112289106115119538311211785115901061077778116498174122517361	
FILENAME:whd_show1.gif	MD5:85681107651688111811273734398889978688773116120686161	SHA-1:116484857102905311511455121901046567537167122118120435712047797061	
FILENAME:whd_show2.gif	MD5:85681107651688111811273734398889978688773116120686161	SHA-1:116484857102905311511455121901046567537167122118120435712047797061	
FILENAME:whd_sync0.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_sync1.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_sync2.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_tab0.gif	MD5:5510812076891225310852101471148654547075501094798686161	SHA-1:1108110577756571437480715511311057661154753119665311766701196961	
FILENAME:whd_tab1.gif	MD5:828673888312211949578910880111116113879810310612269676161	SHA-1:471096655817111912049801161051191225769107535784811008210684766561	
FILENAME:whd_tab2.gif	MD5:81113119121666554845556104868498112119114109875453656161	SHA-1:51541114372112119856976434799886811711266106107901228912269706661	
FILENAME:whd_tab3.gif	MD5:7111812255971047556109122578480767171111775348112656161	SHA-1:111100104651176985118971127988668985675185114727012083711151157461	
FILENAME:whd_tab4.gif	MD5:521158611910753104109977578861091075398571211105278666161	SHA-1:907354831008678661128910810982120112671061095089551077512052737561	
FILENAME:whd_tab5.gif	MD5:82776847110118711031151168311352661009886118111111120676161	SHA-1:6599578310610868558876975680109507710074547650711187369826561	
FILENAME:whd_tab6.gif	MD5:9772856711580756910776471158684767157106508289676161	SHA-1:6978120113116978186101511197587871018874111717811412210211972687861	
FILENAME:whd_tab7.gif	MD5:7089118878048521128179651204956698066534767111686161	SHA-1:8610579511168670785410082107811161127355971037483734874491057561	
FILENAME:whd_tab8.gif	MD5:8885871211075655498911272756570105571168110381104656161	SHA-1:7655110547756102721121131181111121161078570105109101551085088121496561	
FILENAME:whd_tabs.htm	MD5:1148481112835111199116825410612171787587111668282666161	SHA-1:111778111247538157119101781111171111198581102521144343114108110787261	
FILENAME:whd_toc1.gif	MD5:99541145312250106574949577510351113817467836657666161	SHA-1:6767741141078757102675010585101817511767115861071054911911755527661	
FILENAME:whd_toc2.gif	MD5:86501167797671078611673994310143571167447759089686161	SHA-1:6888101691079811474988199777254491081117054119539757107122516761	
FILENAME:whd_toc3.gif	MD5:796610884671025349689010575996612071661151168477666161	SHA-1:1016911211010983848611155984911488103661041041221128698105102771097461	
FILENAME:whd_toc4.gif	MD5:839780104825610482801178711756688253118868353120686161	SHA-1:571227076101985788111711046974117731141188510175828011467109497961	
FILENAME:whd_topic.xml	MD5:798650655648551037076768649119548511374838474666161	SHA-1:122109111494311811911011650735766118115505510568101851188185107816661	
FILENAME:whd_wbsh0.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whd_wbsh1.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whd_wbsh2.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whfbody.htm	MD5:8110989110107698010966121698789116110686579766677656161	SHA-1:105701057886991185451107991159079105679757111741165110412280727561	
FILENAME:whfdhtml.htm	MD5:7490120764852999843437157100767498759710910383656161	SHA-1:801094712197121511066950878210910111899541184711210411310986681127061	
FILENAME:whfform.htm	MD5:103768572865451544955516779707211211610210757106676161	SHA-1:99114106864710574678889987010256807311743108671124882106541217461	
FILENAME:whfhost.js	MD5:83897749565210910611649891047410281109761048082109676161	SHA-1:8510968471227052891051096674115697480578971855084526651847361	
FILENAME:whform.js	MD5:6586107486849738066107477966107111551151077972112656161	SHA-1:5667827254889950737211148876953869972751017368108104117906761	
FILENAME:whframes.js	MD5:8812247697953117511018656110111661077849477011779666161	SHA-1:68748490561138011356987172541204810586851095172114678951857661	
FILENAME:whgbody.htm	MD5:65551171061145511475115857267109746768659011110350686161	SHA-1:5178821175790871076512067521145310856706556541007874121113746661	
FILENAME:whgdef.htm	MD5:561041031135451117831041146611810811783705111312189105656161	SHA-1:11210711880841128465104104688157120806512212110055904810311298997061	
FILENAME:whgdhtml.htm	MD5:47651144365100101107117748911211852528012011610512168656161	SHA-1:90976910173869748104476510088118541101151001027185108547482796761	
FILENAME:whghost.js	MD5:86886898551167711575555410210549847553867310851676161	SHA-1:657411012111648524973108113115691038168107787282106897011073857161	
FILENAME:whhost.js	MD5:114715449751161029856668048839983761051058249109676161	SHA-1:8990504811377901088699471007111281881158769878411272991131146661	
FILENAME:whibody.htm	MD5:81877011011682755656507412111566795710168112101108686161	SHA-1:75528310011555114995665102103117431196511512153971067248122100976661	
FILENAME:whidhtml.htm	MD5:121120681039986120859711150101103107535482671125398686161	SHA-1:888272791141148610079105691159867548476886710711656737985976661	
FILENAME:whiform.htm	MD5:5690114731191171027781871034812012185554810411087120676161	SHA-1:11910910486804769528111610966117767978758811650100907112298906661	
FILENAME:whihost.js	MD5:1136711172707110053831201171191215350888585104114113676161	SHA-1:1188712276494374664348868548811088156477411280741081101191117061	
FILENAME:whlang.js	MD5:827510586826810971431066811311111079119996610248105666161	SHA-1:807799109103577987871139854721027310898121848755824797491126661	
FILENAME:whmozemu.js	MD5:109487412066661181038748498254113858897979910999666161	SHA-1:110531181086950824774122677111710410667651156810152109895555687261	
FILENAME:whmsg.js	MD5:1201085543661146590838854119108557012210770558480676161	SHA-1:485310277103110666751108103109112751137951837671115705011965907161	
FILENAME:whnjs.htm	MD5:120865710951509010168996657108795311252788711074666161	SHA-1:84501076910411690118971207185107101104498373116686910950114107976661	
FILENAME:whphost.js	MD5:12078555612111352568910947504877781077449858755686161	SHA-1:4711211410449551071145150102787556541146511047471141111109974437261	
FILENAME:whproj.htm	MD5:711098810910310650815387814771102708578654748103676161	SHA-1:48807278841047957115120114737157668910950777011911910383110747461	
FILENAME:whproj.js	MD5:1101131087686102811199756721007878791001071036711256656161	SHA-1:989070901226811812182104551211185310370113674765104789711398767761	
FILENAME:whproj.xml	MD5:8782119113878979531061097199659869507984665676656161	SHA-1:741028811811555113481015311810412277491047683112110878310573111707761	
FILENAME:whproxy.js	MD5:50431111194811572691095711472804911554113105907677666161	SHA-1:83101831008179791171071124347787389103817651437880769880727661	
FILENAME:whres.xml	MD5:82115871137451536586101875369515010189705012257676161	SHA-1:1027090105115110578911789651117954837755701191204756877556787861	
FILENAME:whskin_blank.htm	MD5:86701208972107851156610911871705711580841158381106666161	SHA-1:111485585679870120107666910011490112100516710966747469118561167261	
FILENAME:whskin_homepage.htm	MD5:7710588731207310251576810610972851037911886117110116656161	SHA-1:707751771031141181188611211711310980664711911176888950506881717861	
FILENAME:whskin_info.htm	MD5:671221066710111410210998651115380518911682108757890666161	SHA-1:9810110377110109115120909910986851159910085551071101007266831181047461	
FILENAME:whskin_pickup.htm	MD5:1159911611611810298122865511911211911612076975711210870656161	SHA-1:1221055377759066675680738482909811070888810186119875081657961	
FILENAME:whskin_tw.htm	MD5:478180671226911212299759011810484687654516710551686161	SHA-1:701141105611810278498982120838271851115011567831021061229899896961	
FILENAME:whstart.js	MD5:70671175011799120104907811267112111106100121725697116676161	SHA-1:1201197512111674681061151151184356471111209954119564365521081081057861	
FILENAME:whstub.js	MD5:838910850865610956735010311010411865781197010811076656161	SHA-1:10411382791061121027466103875312111610212210980121735781655075777761	
FILENAME:whtdhtml.htm	MD5:6980751024911187731221127211610547557465115658267686161	SHA-1:5610011410773651151077665756712184478976101104112681141017647987061	
FILENAME:whthost.js	MD5:8066659911371438612212281881054953109541221185565666161	SHA-1:651201229885817610011874837386481157310611011211683118435674806961	
FILENAME:whtopic.js	MD5:47977010172110106104102801091106910977788085115100110676161	SHA-1:106565211774556577488111881103747179847310310684537271115797461	
FILENAME:whutils.js	MD5:791048411810011653978112282122971228855678911810652656161	SHA-1:10410110311369101761165348841011121088611884684811854112119112122858061	
FILENAME:whver.js	MD5:67901034747761168272807410511612081102491086910556676161	SHA-1:90839711310076110535143561157710147111122695747100547469107847761	
FILENAME:working_with_large_lists.htm	MD5:10147561217511087102795157987011878113111897411267656161	SHA-1:496988696973776684694951816610457671021135412052566676696961	
FILENAME:working_with_macros.htm	MD5:12210065114768010782113898783681085572571198275108666161	SHA-1:86112715211283109475178109107104101757148108714767537148971156961	
FILENAME:working_with_named_filters.htm	MD5:85109112831066651974367767411110610156981181208243676161	SHA-1:86856710681828210067819012010456122688256481151131137165711116661	
FILENAME:working_with_quick_dashboards.htm	MD5:7079521066968556955508665888210877777712090113656161	SHA-1:54661101091031221051081131221071185798119118904756497078908865716561	
