##### Administration Tasks > Thresholds

# ASSIGNING Thresholds to Objects

Once a Threshold Template has been defined, it can be assigned to one or more contact center objects. You can assign a Threshold Template to a single object or multiple objects. You can create and assign a Threshold Template on-the-fly by using the Quick Access to Threshold Template Wizard feature of the Assign Threshold Template dialog box.

Note: Supervisor Work Area views are changed immediately after Threshold Templates are assigned, modified, or deleted.

For further information about defining Threshold Templates, see Defining Threshold Templates. For further information about alarms, see Viewing Alarms Overview.

## Single Object

To assign a Threshold Template to a single object:

1. Display the appropriate object collection on the list pane. For further information about navigating within the Supervisor Work Area, see Displaying Object Lists and Objects Overview.

2. If the details pane is not visible, display it by clicking the List and Details button in the lower-right portion of the Supervisor Work Area.

3. Select the appropriate object on the list pane.

4. On the details pane, click the Properties tab.

5. Set the Threshold Template box to the appropriate value.

6. Click Save to apply the change.

## Multiple Objects

To assign a Threshold Template to multiple objects:

1. Display the appropriate object collection on the list pane. For further information about navigating within the Supervisor Work Area, see Displaying Object Lists and Objects Overview.

2. Select the appropriate objects on the list pane.

3. Click the list pane Actions button and select Selected > Assign Threshold Template.

4. In the Assign Threshold Template window, select the appropriate Threshold Template and click OK.

## Assign Threshold Template Window

Use the Assign Threshold Template window to assign a Threshold Template to multiple objects. For further information about Threshold Templates, see Defining Threshold Templates.

Settings
Threshold Template | Select the appropriate Threshold Template for the objects. Select Use Default Template if you want the default Threshold Template to be used. For further information about defining the default Threshold Template, see Defining Threshold Templates.
Window Buttons
OK | Click to assign the selected Threshold Template to the objects and close the window. Note: Supervisor Work Area views are changed immediately after Threshold Templates are assigned, modified, or deleted.
Create New | Click to open the Threshold Template Wizard with a predefined name and resource type. A threshold created in this way appears in a list of threshold templates in the dialog box.
Cancel | Click to close the window without assigning a Threshold Template to the objects.