##### USING Basic Genesys Desktop Functions > Handling E-mail > Outgoing E-mail Procedures

# Opening a MESSAGE Saved AS A DRAFT

To retrieve an e-mail that you have saved as a draft:

1. Click the Workbins icon.

2. Select Draft E-mail. The Draft E-Mail pane appears.

3. Select an e-mail from the list. A new pane opens on the right side of the window, displaying the content of the message on the View Details tab. The Auto Suggest, Notepad, Attached Data, and Collaboration tabs are available for consultation only.

4. Click Open. The e-mail icon appears on the Batch Navigation pane, and the Outgoing E-Mail form appears. You can use this to send or transfer your message.