##### Agent Management Tasks > Managing Login IDs

# Managing Login IDs at the Switch Level

To manage Login ID assignments at the Switch level:

1. Display the list of Switches on the list pane. For further information about navigating within the Supervisor Work Area, see Displaying Object Lists and Objects Overview.

2. From the list of Switches, double-click the appropriate Switch.

3. From the list of object types, double-click the Login IDs entry.

The Supervisor Work Area now displays all the Login IDs that have been defined for the selected Switch. Each list pane entry includes the following information:

- Login ID (Code)

- Switch

- Assigned

- User Name (If Login ID is assigned to an Agent)

- Wrap-Up Time (If Login ID is assigned to an Agent)

The details pane displays the same information for a selected Login ID.