##### Basic Tasks

# Selecting Objects

Use the actions Select All, Deselect All, and Invert Selection actions to quickly select an appropriate subset of objects on the list pane. After you select the subset of objects, you can perform one or more actions on it. For a description of the available actions, see Applying Actions.

## Select All

To select all the objects in a list, you can perform one of two actions:

- Click the list pane Actions button and select Select > Select All.

- Click the check box beside the object list.

## Deselect All

To deselect all the objects in a list, you can perform one of two actions:

- Click the list pane Actions button and select Select > Deselect All.

- Click the check box beside the object list to clear the Select All check mark.

## Invert Selection

To invert the current selection set, click the list pane Actions button and select Select > Invert Selection. For example, if one object is selected in a list, this action will cause the selected object to be deselected, and the remaining objects to be selected.

For further information, see Major Areas and Controls and Working with Large Lists.

## Table View Selection Scheme

The table view is used throughout Genesys Supervisor Desktop to enable you to see, in a filtered list, all of your agents, places, groups, and so on, with related properties and statistics. Use table views to make selections and perform actions on those selections. For example, you can select agents from a list and assign them to a group.

Table views contain the following features to aid in the display, organization, and selection of objects from a list:

- Table views can be scrolled horizontally. This enables you to adjust all the table columns to any width and still be able to view the entire table.

- Table views can be sorted by clicking any column header. Clicking the same column header again reverses the sort order.

- Table view columns are resizable. Click and hold on the border between two column headers. Your mouse pointer will change to a resize icon. Drag the column border left or right to change the width of the column.

- Table rows are selectable. The selected row has a selection pointer in the left margin, indicating that it is selected. The selected row is also highlighted in a different color.

Note: If more than one row is selected, selection is indicated only by a highlight color.

- You can hold down the Shift key and either click (mouse) or press the space key (keyboard) to select two or more consecutive rows. Hold down the Ctrl key and either click (mouse) or press the space key (keyboard) to select two or more non-consecutive rows.

- The Details section shows details for the selected row. If you are adding rows using Ctrl+click, then the Details section shows details for the last row that you Ctrl+clicked on.

Note: In the following dialog boxes, you can use Click, Ctrl+click, and Shift-click to select items. Clicking a selected item deselects it.

- Assign Skills to Agents

- Remove Skills from Agents