##### Agent Management Tasks

# Viewing Media Status Details

To view media status information for an Agent or a Place:

1. Display the appropriate Agent Group or Place Group. For further information about navigating within the Supervisor Work Area, see Displaying Object Lists and Objects Overview.

2. Select the appropriate Agent or Place.

3. If the details pane is not visible, display it by clicking the List and Details button in the lower-right side of the Supervisor Work Area.

4. Click the Properties tab to display the information.

For an overview of the user interface controls, see Major Areas and Controls.