##### Administration Tasks

# Defining Media Lists

A Media List defines the media types that are considered when calculating a statistic. For example, one Media List could include the chat and e-mail media types, and another could include only the e-mail media type.

To display the Media Lists window:

1. Log in to the Genesys Desktop. For further information, see Accessing the Supervisor Work Area.

2. Display the Media List window by selecting Supervisor > Settings > Media Lists from the action bar. The next section includes detailed information about the Media Lists window.

## Media Lists Window

Use the Media Lists window to define the Media Lists that can be used when defining multimedia statistics.

### Settings and Buttons

Media Lists Section
Media Lists table | Displays all the Media Lists that have been defined.
Name | Name of the Media List.
Media | Media types included in the Media List—for example, chat, e-mail, and so on.
New | Click to display the New Media List window, which enables you to define a new Media List. The New Media List window is described in detail below.
Edit | Click to display the Edit Media List window, which enables you to edit an existing Media List. The Edit Media List window is described in detail below.
Delete | Click to delete an existing Media List.
Window Buttons
Close | Click to close the Media Lists window.

## New/Edit Media List Window

Use the New/Edit Media List window to define the properties of a new or existing Media List.

### Settings and Buttons

General
Name | Enter a name for the Media List.
Description | Enter a brief description for this Media List.
Media Types Table | Select the appropriate media types.
Window Buttons
OK | Click to save any changes and close the Media List window.
Cancel | Click to close the Media List window without saving any changes.