##### Interaction Management Tasks

# Editing Properties

You can edit the properties of an interaction by editing the attached data for selected interactions, or for all interactions in all slices. For further information about slices, see Working with Large Lists.

To edit interactions, you must have sufficient permissions assigned to you.

## Editing Selected Interactions

1. Display the appropriate collection of interactions on the list pane. For further information about navigating within the Supervisor Work Area, see Displaying Object Lists and Objects Overview.

2. Select the appropriate interactions on the list pane.

3. Click the list pane Actions button and select Selected > Edit Properties.

If you selected only one interaction, you can also click the details pane Actions button and select Interaction > Edit Properties.

4. In the Edit Properties window, select the appropriate options.

Settings
Action | Select the appropriate action: Set Fixed Property—Sets a Fixed Property to a specified value. If the property does not exist, it is added to the interaction. Increase Fixed Property—Increases a Fixed Property by a specified amount. Decrease Fixed Property—Decreases a Fixed Property by a specified amount. Set Attached Data—Sets a Flexible Property to a specified value. If the property does not exist, it is added to the interaction. Delete Attached Data—Deletes the property name and value.
Property | Select or enter the appropriate property name.
Value | Select or enter the appropriate property value. Not present when Action is set to Delete Attached Data.
Window Buttons
OK | Click to change the interaction properties and close the Edit Properties window.
Cancel | Click to close the Edit Properties window without changing the interaction properties.

5. Click OK.

## Editing All Interactions in All Slices

1. Display the appropriate collection of interactions on the list pane. For further information about navigating within the Supervisor Work Area, see Displaying Object Lists and Objects Overview.

2. Click the list pane Actions button and select All Interactions In All Slices > Edit Properties.

3. In the Edit Properties window, select the appropriate options. For further information, see Editing Selected Interactions.

4. Click OK.

For further information about slices, see Working with Large Lists.

For an overview of the user interface controls, see Major Areas and Controls.