##### Interaction Management Tasks > E-Mail Management Tasks

# Example E-Mail Screens

This section presents two examples of how the list and details panes might appear, depending on the tabs that you select.

## E-Mail Collections

In this example, the list pane includes the following tabs:

- Alarms—Displays detailed alarm status information for each Queue. For further information, see Viewing Alarms Overview.

- Queues—Displays the aggregate alarm level of each Queue.

- Status—Displays real-time statistics for each Queue.

- Hourly—Displays hourly averages and totals for each Queue.

- Daily—Displays daily averages and totals for each Queue.

## E-Mail Collection

In this example, the list pane displays the e-mail that resides in a specific Queue, and the details pane displays the text of one e-mail.

The details pane includes two additional tabs:

- Property—Displays the properties of the e-mail.

- Attachments—Includes links to all of the attachments associated with the e-mail.

Examples of these tabs appear below.

### Property Tab

### Attachments Tab

For an overview of the user interface controls, see Major Areas and Controls.