##### Interaction Management Tasks

# Setting the Priority of Interactions

To set the priority of interactions:

1. Display the appropriate collection of interactions on the list pane. For further information about navigating within the Supervisor Work Area, see Displaying Object Lists and Objects Overview.

2. Select the appropriate interactions on the list pane.

3. Click the list pane Actions button and select Selected > Set Priority.

To set the priority of an interaction that is displayed on the details pane, click the details pane Actions button and select Interaction > Set Priority.

4. In the Set Priority window, select the appropriate priority level and click OK.

## Set Priority Window

Priority | Enter or select the priority of the interaction. The value can be 0 or any positive whole number.
OK | Click to submit the priority change request and close the window.
Cancel | Click to close the window without submitting the priority change request.

For an overview of the user interface controls, see Major Areas and Controls.