##### Agent Management Tasks > Changing Agent Properties

# Changing Agent Properties

To change the properties of an Agent:

1. Display the appropriate Agent Group or the All Agents view. For further information about navigating within the Supervisor Work Area, see Displaying Object Lists and Objects Overview.

2. Select the appropriate Agent on the list pane.

3. If the details pane is not visible, display it by clicking the List and Details button in the lower-right of the Supervisor Work Area.

4. Change the properties of the Agent as necessary. For further information, see Properties Tab Settings.

For an overview of the user interface controls, see Major Areas and Controls.