##### Basic Tasks > Viewing alarms

# Viewing Aggregate Alarm Levels

The Supervisor Desktop provides several standard views that summarize the alarm activity at the level of the contact center, object list, and object.

To quickly display the objects that have an above-normal aggregate alarm level:

## Specific Object List

1. Display the appropriate object list on the list pane. For example, if you supervise a given Agent Group, and you want to view all the Agents who have an above-normal aggregate alarm level, display the Agents on the list pane.

2. On the list pane, click the Alarms tab. The list pane displays the following information for each object:

- Object name

- Aggregate alarm level (Critical, Major, or Minor)

- Number of Critical alarms

- Number of Major alarms

- Number of Minor alarms

## All Objects

1. From the drop-down list, select All Alarms. The list pane displays the following information for each object that has an above-normal aggregate alarm level:

- Object name

- Object type

- Aggregate alarm level (Critical, Major, or Minor)

- Number of Critical alarms

- Number of Major alarms

- Number of Minor alarms

2. If the list pane contains an unmanageable number of objects, filter the list by object type and/or alarm level.

1. Click the list pane Actions button and select Filter.

2. In the Filter window, define the necessary settings.

3. Click OK.

For further information about the Filter window, see Sorting and Filtering Object Lists.