##### Administration Tasks > Basic View Administration Tasks > Using View Configuration Wizards

# Object Set Wizard

The Object Set Wizard is launched from the Object Sets window.

For a general introduction to Object Sets, see Administration Tasks Overview.

Note: Object Set additions, modifications, and deletions do not affect users until they close and re-open the Supervisor Work Area.

## Object Type, Name, and Description Screen

Use the Object Type, Name, and Description screen to define the basic properties of an Object Set.

### Settings and Buttons

Settings
Object Type | Select the appropriate object type.
Name | Enter a name for the Object Set.
Description | Enter a brief description of the Object Set.
Window Buttons
Next | Click to go to the next screen of the Object Set Wizard.
Cancel | Click to close the Object Set Wizard without saving your changes.

## Switch Screen

Use the Switch screen to select the Switch that contains the contact center objects that will be included in the Object Set. This screen is displayed only when you are working with an Object Set that contains individual ACD Queues, Virtual Queues, Routing Queues, Routing Points, and Virtual Routing Points.

### Settings and Buttons

Settings
Switch | Select the Switch object that contains the Queues or Routing Points. You can also select All Switches, to create an Object Set that will be available for all Switches. Note: An All Switches Object Set always includes all objects of a given type.
Window Buttons
Back | Click to go back to the previous screen of the Object Set Wizard.
Next | Click to go to the next screen of the Object Set Wizard.
Cancel | Click to close the Object Set Wizard without saving your changes.

## Objects Screen

Use the Objects screen to define the set of objects that is displayed when a user views the Object Set in the Supervisor Work Area.

### Settings and Buttons

Objects Table
Display all objects | Click to create an Object Set that contains every object of the current object type.
Display selected objects | Click to create an Object Set containing the objects that are selected in the Objects table.
Slice Control | If the Objects table contains more than 100 objects, it is broken into slices, each containing no more than 100 objects. The following controls enable you to navigate between the slices: First Slice button—Click to display the first slice in the complete list. Previous Slice button—Click to display the previous slice in the complete list. Position indicator—Displays the index of the first and last entries in the slice, and the size of the complete list. Next Slice button—Click to display the next slice in the complete list. Last Slice button—Click to display the last slice in the complete list.
Objects table | Lists all the objects that match the current object type.
Select All | Click to select every object in the Objects table.
Deselect All | Click to deselect every object in the Objects table.
Window Buttons
Back | Click to go back to the previous screen of the Object Set Wizard.
Next | Click to got to the next screen of the Object Set Wizard.
Cancel | Click to close the Object Set Wizard without saving your changes.

## View Templates—Object Group Level Screen

Within the Supervisor Work Area, each customer view is stored in a View Template. Use the View Templates - Object Group Level screen to define the customer views that are available to users when they view object groups that reside in an Object Set. For example, Agent Groups and Place Groups are object groups.

Note: This screen is not displayed when an Object Set contains only lower-level objects such as ACD Queues, Routing Queues, Virtual Queues, Routing Points, or Virtual Routing Points.

Note: Customer views are views of your contact center.

### Settings and Buttons

View Templates Section
View Template | Name of the View Template.
Description | Brief description of the View Template.
List Views | Define the customer views that will be included on the list pane of the Supervisor Work Area. Each view will be displayed on a separate tab.
Summary View | Define the customer views that will be included on the details pane of the Supervisor Work Area. All the views will be displayed on the Summary tab.
New | Click to create a new View Template. For further information, see View Template Wizard. You can also modify the View Templates without using the Object Set Wizard. For further information, see Defining View Templates.
Copy | Click to copy an existing View Template. For further information, see View Template Wizard. You can also modify the View Templates without using the Object Set Wizard. For further information, see Defining View Templates.
Edit | Click to edit an existing View Template. For further information, see View Template Wizard. You can also modify the View Templates without using the Object Set Wizard. For further information, see Defining View Templates.
Window Buttons
Back | Click to go back to the previous screen of the Object Set Wizard.
Next | Click to go to the next screen of the Object Set Wizard.
Cancel | Click to close the Object Set Wizard without saving your changes.

## View Templates—Object Level Screen

Within the Supervisor Work Area, each customer view is stored in a View Template. Use the View Templates - Object Level screen to define the customer views that are available to users when they view lower-level objects that reside in an Object Set. For example, Agents and Places are lower-level objects.

### Settings and Buttons

View Templates Section
View Template | Name of the View Template.
Description | Brief description of the View Template.
List Views | Define the customer views that will be included on the list pane of the Supervisor Work Area. Each view will be displayed on a separate tab.
Summary View | Define the customer views that will be included on the details pane of the Supervisor Work Area. All of the views will be displayed on the Summary tab.
New | Click to create a new View Template. For further information, see View Template Wizard. You can also modify the View Templates without using the Object Set Wizard. For further information, see Defining View Templates.
Copy | Click to copy an existing View Template. For further information, see View Template Wizard. You can also modify the View Templates without using the Object Set Wizard. For further information, see Defining View Templates.
Edit | Click to edit an existing View Template. For further information, see View Template Wizard. You can also modify the View Templates without using the Object Set Wizard. For further information, see Defining View Templates.
Window Buttons
Back | Click to go back to the previous screen of the Object Set Wizard.
Finish | Click to save your changes and close the Object Set Wizard. Note: Object Set additions, modifications, and deletions will not affect users who are already logged in. These users will receive the updated views when they log off and log back in at a later time.
Cancel | Click to close the Object Set Wizard without saving your changes.