##### Basic Tasks > Displaying Object Lists and Objects

# Navigation Controls

The following controls enable you to navigate to different categories of contact center objects:

- Drop-down list

- List pane and list pane Actions button

- Up One Level button

For more information about where these controls are located, see Major Areas and Controls.

## Drop-Down List

Use the drop-down list to select the contact center objects that you want to manage.

When you first open the Supervisor Work Area, the drop-down list typically includes the following selections:

- Tenants

- Tenant

- All Alarms

- All Agents

- Agent Groups*

- Skills

- All Places

- Place Groups*

- Switches

- Queue Groups*

- Routing Point Groups*

- Interactions*

For example, to navigate to the list of Agents in a specific Agent Group, first select Agent Groups.

* Your administrator controls the presence of these selections. If you are an administrator, refer to Object Sets and View Templates for further information.

## List Pane and List Pane Actions Button

Use the list pane and the list pane Actions button to view lower-level objects contained within top-level objects.

To view lower-level objects, do one of the following:

- Double-click an entry to see the list of objects that it contains. For example, to view the Agents in a given Agent Group, double-click that Agent Group entry.

- Select an entry on the list pane, and then select Selected > Open from the list pane Actions button.

## Up One Level Button

Use the Up One Level button to move up one level in the hierarchy.

For example, to see the set of Agent Groups to which an Agent Group belongs, click the Up One Level button.