##### Basic Tasks

# Accessing the Supervisor Work Area

To access the Supervisor Work Area:

1. Log in to the Genesys Desktop application.

Note: You must have appropriate privileges to use the Supervisor Desktop features. For information about the required settings, see Changing Agent Properties Overview and the Genesys Desktop 7.6 Deployment Guide.

2. Display the Supervisor Work Area by doing one of the following:

- From the action bar, select Supervisor > Supervisor Work Area.

- From the action bar, select Supervisor > Quick Dashboard, and then click a Quick Dashboard entry. For further information about the Quick Dashboard, see Quick Dashboard Tasks.

- Use a keyboard shortcut.

To directly access the advanced interaction management features, click the Supervisor icon and select Advanced Interaction Management.

For an overview of the user interface controls, see Major Areas and Controls.