##### USING Basic GENESYS DESKTOP Functions > Handling SMs

# Handling SMS OUTbound Reply In page mode

You can send a reply to an inbound SMS.

1. When an individual text message is directed to your desktop, a yellow SMS icon (shown below) flashes on the Batch Navigation pane.

2. Click the icon to open the SMS Inbound Page Mode Form.

3. Click Reply.

The SMS Outbound Reply Page Mode Form appears.

4. Type your message in the Message pane (this is displayed below the original Message box), or us the Standard Responses database to insert a reply.

5. To send the message, click Send.