##### Agent Management Tasks > Changing Agent Properties

# Editing the Agent Annex

If your administrator has enabled the option to allow you to edit or define the profile of an Agent, you will be able to access the Configuration Server Agent Annex information through the Details pane Actions menu for a single selected Agent or Agent Group.

For example, you may wish to specify the Agent "segment" or department. This information can be used by a soft phone to extract various list such as AUX codes and Contact Lists.

When you edit or define an agent's profile:

- The Agent Annex editor can be applied only to Agent and Agent Group objects.

- Creation of empty sections is not permitted.

- Creation of a section with the same name as an existing section is not permitted.

- Creation of an option with the same name as an existing option in a given section is not permitted.

- Binary value cannot be edited.

For more information on available sections and options, refer to the Genesys Desktop 7.6.1 Deployment Guide.

To open the Agent Annex Editor dialog box and edit the Agent Annex, do the following:

1. Select a single Agent or Agent Group from the Agent list. For information on displaying the Agent list, see Displaying Object Lists and Objects Overview.

2. Click the Actions menu in the Details pane.

3. Select Edit Agent Annex.

The Annex Editor dialog box is displayed.

The following table describes the various functions of the Annex Editor:

Annex Editor Dialog Box
Section
Section | Select an exiting section from the drop-down list.
New | Opens the Add Section dialog box. Enter the name of the new section and click OK.
Rename | Opens the Add Section dialog box with the name of the currently selected section in the Section Name field. Edit the name and click OK.
Remove | Removes the currently selected section from the Section Name field.
Option Name/Option Value
Option Name | Displays the list of the defined options for the selected section.
Option Value | Displays the values of the defined options for the selected section.
New | Opens the Edit Option dialog box. Enter the name and value of the new option and click OK.
Edit Option | Opens the Edit Option dialog box to enable you to edit the selected option. Edit the name and/or value of the option and click OK. If the value is stored as binary, then the value is read-only.
Remove | Removes the currently selected option from the Option table.
Annex Editor
Save | Commits the Agent Annex changes that you have specified to the Configuration Layer.
Cancel | Leaves the Agent Annex in the Configuration Layer unchanged.