##### Administration Tasks > Maintaining Synchronization

# Immediacy of Updates

Supervisor Work Area views will not be updated immediately after changes are made.

## Sequence to View Changes to Work Area View

If an update does not occur after you've made a change:

- Refresh the view.

If the update still does not occur:

- Close and re-open the work area.

If the update still does not occur:

- Close and re-open Genesys Desktop in your browser.

If the update still does not occur:

- Restart Genesys Desktop Server.

Genesys Desktop does not support synchronous updates; therefore, multiple supervisors updating the same object will either lead to conflicts or to errors. The last update always takes precedence.

### Updates occur after closing and re-opening browser

Each supervisor receives the updated views only after he or she closes and re-opens a browser with Genesys Desktop, for the following changes:

- Assign an Action Template to a supervisor.

- Assign a View Profile to a supervisor.

- Assign Supervisor Permissions to a supervisor.

### Updates occur after closing and re-opening the Supervisor Work Area

Each supervisor receives the updated views only after he or she closes and re-opens the Supervisor Work Area, for the following changes:

- Add, modify, or delete a View Profile.

- Add, modify, or delete an Object Set.

- Add, modify, or delete a View Template.

- Add, modify, or delete a statistic.

Note: If the Supervisor Work Area was not opened or closed, then it should be opened again, closed, and re-opened. You can also close and re-open a browser with Genesys Desktop

### Updates occur immediately or after refreshing the current view

Each supervisor receives the update views either immediately or after a refresh of the current view, for the following changes:

- Modify or delete an Action Template.

If you change the way in which a statistic is calculated, the change will not take effect until Stat Server is stopped and restarted.

### Updates occur immediately

Supervisor Work Area views are updated immediately after you make the following changes:

- Assign a Threshold Template to an object.

- Change a Threshold Template that is in use.

- Delete a Threshold Template that is in use.

- Modify Object (agents, places, agent groups, and so on) properties.