##### Administration Tasks > Basic View Administration Tasks

# Defining Statistics

Supervisor Work Area views can include one or more user statistics (fully-defined statistics). For general information about configuring views, see Basic View Administration Tasks Overview.

Statistic additions, modifications, and deletions do not affect users until they close and re-open the Supervisor Work Area. In addition, most statistic modifications do not take effect until Stat Server is stopped and restarted.

To modify the user statistics that are available for each type of contact center object:

1. Log in to the Genesys Desktop. For further information, see Accessing the Supervisor Work Area.

2. Display the Statistics window by selecting Supervisor > Settings > Statistics from the action bar. The next section includes detailed information about the Statistics window.

You can also modify the available user statistics by using the Properties and Statistics screen of the View Template Wizard. For further information, see View Template Wizard.

## Statistics Window

Use the Statistics window to define the user statistics that are available for use in Supervisor Work Area views.

### Settings and Buttons

Statistics Section
Object Type | Select the appropriate type of object.
Statistics table | Lists the user statistics for the current type of object.
Full Name | Name that fully and uniquely identifies the user statistic.
Short Name | Name that is displayed in Supervisor Work Area views.
New | Click to create a new user statistic. For further information, see Statistic Wizard.
Edit | Click to edit an existing user statistic. For further information, see Statistic Wizard.
Delete | Click to delete one or more selected user statistics.
Window Buttons
Close | Click to close the Statistics window.