##### Introduction

# Introduction Overview

The Introduction section includes the following topics:

- Tasks

- Major Areas and Controls

Genesys Supervisor Desktop is customizable, so the interface that you see and the options and functionality that are available to you may be different from the options and functionality that are described in this Help document. Refer to the Genesys Desktop Developer's Guide.

Genesys Supervisor Desktop is configurable by your system administrator, so you may not have sufficient permissions to perform all of the tasks that are described in this Help document.