##### Administration Tasks > Actions

# Assigning Action Templates to Users

To assign an Action Template to a user:

1. Display the appropriate user (Agent) on the list pane. For further information about navigating within the Supervisor Work Area, see Displaying Object Lists and Objects Overview.

2. If the details pane is not visible, display it by clicking the List and Details button in the lower-right portion of the Supervisor Work Area.

3. Select the user on the list pane.

4. On the details pane, click the Properties tab.

5. Set the Action Template box to the appropriate value.

6. Click Save to apply the change.

Note: Action Template assignments, modifications, and deletions will not take effect until the user closes and re-opens the Supervisor Work Area.

For further information about Action Templates, see Defining Action Templates.

For further information about working with Agent properties, see Changing Agent Properties Overview.