Auditing a Topic

As SpeechMiner processes calls, you may want to check how well the the terms it contains represent the intent of the Topic and how accurately SMART identifies the terms in calls. You can use this information to fine-tune the terms in the Topic. You can do this in two ways:

- Run the Topic Analysis - Audits report to see information about the precision with which Topics, and the terms they contain, were identified by SpeechMiner
- View statistical data about each term in the Topic, including information about how often the term was recognized by SpeechMiner and summary data of term audits

See also

Running the Topic Analysis - Audits Report
Viewing Term Statistics
Creating an Effective Topic
Overview of the Topic-Manager Interface
Defining a New Topic
Modifying a Topic
Managing Secured Topics
Deleting Topics