Home > Managing Programs > Defining a New Program > Creating a Blank Program

Creating a Blank Program

The first step in creating a new Program is opening a blank Program.

To open a blank Program:

1. In the tree list, select the folder in which you want to open the Program.

   Note: For information about opening folders, see Organizing Items Hierarchically. You can also move the Program to a folder later.

2. In the tree-list controls, click (New Program). The Program Properties dialog box opens.

3. Fill in the fields as follows:

   Field | Description
   Folder | Displays the folder in which the Program will be placed. If you want to save the Program in a different folder, click the ... button and select the required folder.
   Name | Enter a name for the Program.
   External ID | The ID of the Program in the external recording system. Each call that belongs to this Program is assigned this ID by the recording system. When SpeechMiner receives the call audio from the recording system, it checks this ID in order to find out which Program to use to analyze the call. For information about the correct External ID to assign to the Program, please consult your system administrator.
   Language | Select the language of the Program. Note: In some systems, some or all calls do not undergo speech-recognition processing. In these systems, the option No Speech Recognition appears in the list of Languages. Select this value if calls in this Program should not undergo speech recognition processing. Topic recognition cannot be performed on calls that do not undergo speech-recognition processing.
   Active | Select this option if you want the Program to be active when it is applied. (See Saving and Activating the Program.)
   Priority | Specify the priority level of the Program. The priority level tells SpeechMiner in what order to process calls that are in the processing queue: Calls with higher priority are processed first. Five priority levels are defined: Very High, High, Medium, Low, and Very Low. The default priority level is Medium. If two calls in the queue have the same priority level, the processing order follows the process order set in SpeechMiner - either older calls first or newer calls first. Note: This level, and the process order setting, can be changed in SpeechMiner under Tools>System Admin>Manage Call Queue
   Description | Enter a free-text description for the Program (optional).

   Note: The other fields in the dialog box are automatically updated by SMART each time the Program is saved.

4. Click OK. The dialog box closes. The new Program appears in the tree list and is opened in the right panel of the SMART window. The Non Linguistics task is added to the Program automatically. This means SpeechMiner is instructed to try to identify non-linguistic Events in the call audio; this task is included in all Programs and cannot be removed.

> Blank Program

See also

Adding Topics
Managing the Program Structure
Using Notes
Saving and Activating the Program