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Logging In

SMART is a Windows application that must be installed on your computer in order for you to be able to work with it. In addition, you must log into SMART with a SpeechMiner user account, and the user account must have permissions for working in SMART.

You may have permissions for all SMART functions or only for some of them. When you log in, SMART automatically checks the roles and groups that are assigned to your account. The roles tell the system what SMART functions and features you can access. Only those items you have permissions to view are displayed in the interface when you are logged in. For additional information about your SpeechMiner user account and permissions, see the SpeechMiner user manual or contact your SpeechMiner system administrator.

SpeechMiner stores recorded calls and information about their contents in a database. The system can work with more than one database. For example, it may have one database for actual work and another for system-testing purposes. When you log into SMART, you can specify which database you want to use. In general, you will not need to switch databases often, if at all. SMART saves the information about the last database you worked with and automatically connects you to that database the next time you log in unless you choose to change the database settings.

The connection between SMART and the database can be encrypted to ensure that confidential data cannot be intercepted and viewed by unauthorized people. This option is configured by the system administrator on the SQL database server. Three encryption settings can be defined there:

- Always use encryption
- Never use encryption
- Use encryption when the user requests it

If the latter setting is implemented in your system, you can choose to use an encrypted connection when you log into SMART. If the database server is configured to always encrypt or not to encrypt at all, you cannot change this option when you log into SMART.

To log into SMART:

1. On the Desktop of the computer, double-click the SMART icon. The SMART Title screen opens, and then the SMART - Login dialog box appears.

SMART icon

SMART Title screen

SMART - Login dialog box

2. Select SpeechMiner Authentication if your username and password are managed by SpeechMiner. Select Windows Authentication if you log into SpeechMiner using the same username and password you use to log into Windows.

   Note: If you are not sure which option to choose, consult your system administrator.

3. In the Username and Password fields, type your username and password.

   Note: If you are logging in using Windows Authentication, under username, enter the domain and user name in the form domain\username.

4. If this is the first time you are opening SMART on this computer, or if you want to change the existing database settings, click the DB Settings arrow. The Login dialog box expands and displays the database settings.

Expanded Login dialog box

5. If you are setting or modifying the database settings, fill in the fields as follows:

   Field | Description
   SQL Server Authentication / Windows Authentication | Select SQL Server Authentication if the username and password for accessing the database are managed on the SQL server. Select Windows Authentication if you log into the database using the same username and password you used to log into Windows. Note: If you are not sure which option to choose, consult your system administrator.
   Server | The name of the server on which the database is stored
   Port | The port to use to connect to the database server
   Username | The username to use to connect to the database Note: This field is not available when Windows Authentication is selected. In this case, the username is automatically taken from the username used to log into Windows.
   Password | The password to use to connect to the database Note: This field is not available when Windows Authentication is selected. In this case, the password is automatically taken from the username used to log into Windows.
   Database | The name of the database
   Encrypt connection | If encrypting the connection to the database is optional in your system, select this option to activate encryption. Note: If encryption is always turned on in your system, selecting or clearing this option will have no effect. If encryption is always turned off in your system, selecting this option will prevent SMART from connecting to the database server and you will not be able to log in. In this case, an error message saying, "Could not connect to database. Please check database settings," will appear when you click OK.

6. Click OK. You are logged into the system, and the main SMART window is displayed.

> Main SMART window

See also

Overview of the Main Window
Organizing Items Hierarchically
Locking and Unlocking Items
Inserting Special Characters
Saving and Applying Changes