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Configuring Program Elements

A Program element specifies that a call must (or must not) belong to a Program in order for the call to be assigned to the Category.

When you add a Program element to an expression (see Inserting Elements into an Expression), the fields required to select and configure the element are added to the right panel below the Type field. You can use these fields to select the Program and indicate if the call must belong to the Program or must not belong to the Program in order to meet the requirements of the Category.

To add a Program element:

1. Under Program, select the Program.

2. If you want the condition to include all calls except those that belong to the Program, select Not. (For additional information, see Configuring Category Conditions.)

See also

Configuring Metadata Elements
Configuring Non-Linguistic Event Elements
Configuring Topic Elements
Configuring Category Elements
Configuring Speaker-Type Elements
Configuring Text Elements