Interaction Workspace 8.0.0 .NET Developer's Guide and API Reference
Namespace Structure
Namespaces

There are several namespaces that are used by Interaction Workspace, including Interaction Workspace SDK, Enterprise SDK, and Platform SDK namespaces:

`Genesyslab.Desktop` `Genesyslab.Desktop.Infrastructure` `Genesyslab.Desktop.Modules.Contacts` `Genesyslab.Desktop.Modules.Core` `Genesyslab.Desktop.Modules.KPIExtension` `Genesyslab.Desktop.Modules.TeamCommunicator` `Genesyslab.Desktop.Modules.Windows` `Genesyslab.Desktop.WPFCommon` `Genesyslab.Enterprise.Protocols` `Genesyslab.Enterprise.Services` `Genesyslab.Platform.Commons` `Genesyslab.Platform.Voice.Protocols`

Specific Namespaces

Many of the individual SDKs have their own namespaces. These namespaces concern protocols, events and requests associated with the individual SDKs. In some cases, there are several of these namespaces, such as the following examples from the Desktop Infrastructure SDK:

`Genesyslab.Desktop.Infrastructure` `Genesyslab.Desktop.Infrastructure.Common` `Genesyslab.Desktop.Infrastructure.Commands` `Genesyslab.Desktop.Infrastructure.Config` `Genesyslab.Desktop.Infrastructure.Events` `Genesyslab.Desktop.Infrastructure.Localization` `Genesyslab.Desktop.Infrastructure.Menu` `Genesyslab.Desktop.Infrastructure.Theming` `Genesyslab.Desktop.Infrastructure.ViewManager`

Note: The SDK product distributions also include `Genesyslab.Core`. The namespaces included in this root namespace are for Genesys internal use only. They are not documented in any way.

Additional Information

Refer to the Genesys Developer Documentation CD or the Genesys Developer website, DevZone. DevZone is available at http://www.genesyslab.com/developer. It contains the latest versions of all Software Development Kit (SDK) documents, and forums, along with other important sources of developer-related information.

For additional information about the Genesys Telecommunications Laboratories, Inc., see our Technical Support website.

The following documentation contains information about Interactive Workspace. Genesys recommends that you consult the Deployment Guide first.

- Interaction Workspace 8.0.0 Deployment Guide

- Interaction Workspace 8.0.0 User’s Guide

- Interaction Workspace 8.0.0 Release Note

- Interaction Workspace 8.0.0 Extension Samples

- Interaction Workspace 8.0.0 Context Sensitive Help (found in the application interface)

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