Interaction Workspace 8.0.0 .NET Developer's Guide and API Reference
IPresenceService Interface
Namespaces ► Genesyslab.Desktop.Modules.Core.SDK.Presence ► IPresenceService
The interface for the PresenceService class.
Declaration Syntax

C# | Visual Basic | Visual C++

    public interface IPresenceService

    Public Interface IPresenceService

    public interface class IPresenceService

Members

All Members | Methods | Properties
Public Protected | Instance Static | Declared Inherited

Icon | Member | Description
--- | --- | ---
| GetAgentGroupStatus(String, String, String) | Gets the current status of the agent.
| GetAgentStatus(String, String, String) | Gets the current status of the agent.
| GetQueueStatus(String, String, String) | Gets the current status of the queue.
| GetRoutingPointStatus(String, String, String) | Get the current status of the routing point.
| IsAvailable | Gets a value indicating whether the Presence service is available.
| PamService | Gets the Presence service on the Enterprise SDK side.
| QueuePresenceStatisticText | The text displayed next to statistic value for queue presence.
| RoutingPointPresenceStatisticText | The text displayed next to statistic value for routing point presence.
| StatServerChannel | Gets the statistic server channel.
| SubscribeAgentGroupStatus(String, String, String, AgentGroupPresenceMethodDelegate) | Register for presence updates for the agent group.
| SubscribeAgentStatus(String, String, String, AgentPresenceMethodDelegate) | Register for presence updates for the agent.
| SubscribeQueueStatus(String, String, String, ObjStatPresenceMethodDelegate) | Register for presence updates for the queue.
| SubscribeRoutingPointStatus(String, String, String, ObjStatPresenceMethodDelegate) | Register for presence updates for the routing point.
| UnsubscibeQueueStatus(String) | Unregister for presence updates for the queue.
| UnsubscribeAgentGroupStatus(String, String) | Unregister for presence updates for the agent group.
| UnsubscribeAgentStatus(String, String) | Unregister for presence updates for the agent.
| UnsubscribeRoutingPointStatus(String) | Unregister for presence updates for the routing point.

Assembly: Genesyslab.Desktop.Modules.Core (Module: Genesyslab.Desktop.Modules.Core) Version: 8.0.2.15 (8.0.002.15)