Index of /extensions/Repository/cache/public/Reporting and Analytics/CX Insights (GCXI)/Report Examples

[ICO]NameLast modifiedSizeDescription
[PARENTDIR]Parent Directory   -  
[ ]SamplSelfServiceStat..>2019-12-16 11:10 25K 
[ ]SampleANIDetailsDash..>2021-03-19 10:00 79K 
[ ]SampleAbandonDelayRe..>2019-07-19 02:48 9.4K 
[ ]SampleActivitySummar..>2019-12-16 11:10 17K 
[ ]SampleAgentActivityD..>2019-07-19 02:48 137K 
[ ]SampleAgentConductRe..>2019-07-19 02:48 20K 
[ ]SampleAgentGroupBusi..>2019-07-19 02:48 209K 
[ ]SampleAgentGroupInte..>2019-07-19 02:48 148K 
[ ]SampleAgentGroupMemb..>2019-07-19 02:48 9.4K 
[ ]SampleAgentGroupQueu..>2019-07-19 02:48 15K 
[ ]SampleAgentInteracti..>2019-07-19 02:48 84K 
[ ]SampleAgentIntervalB..>2019-07-19 02:48 17K 
[ ]SampleAgentLoginLogo..>2019-07-19 02:48 9.2K 
[ ]SampleAgentNotRdyRep..>2019-07-19 02:48 17K 
[ ]SampleAgentNotRdyRsn..>2019-07-19 02:48 28K 
[ ]SampleAgentOmnichann..>2019-07-19 02:48 14K 
[ ]SampleAgentOutboundC..>2019-07-19 02:48 20K 
[ ]SampleAgentPerforman..>2019-07-19 02:48 98K 
[ ]SampleAgentQueueRepo..>2019-07-19 02:48 13K 
[ ]SampleAgentSocialEng..>2019-07-19 02:48 14K 
[ ]SampleAgentStateDeta..>2019-07-19 02:48 21K 
[ ]SampleAgentSummaryAc..>2019-07-19 02:48 11K 
[ ]SampleAgentSummaryAc..>2019-07-19 02:48 9.7K 
[ ]SampleAgentSummaryAc..>2019-07-19 02:48 219K 
[ ]SampleAgentTaskDashb..>2019-07-19 02:48 76K 
[ ]SampleAgentUtilizati..>2019-07-19 02:48 13K 
[ ]SampleAgentUtilizati..>2019-07-19 02:48 707K 
[ ]SampleAgentWrapRepor..>2019-07-19 02:48 15K 
[ ]SampleApplicationDur..>2019-07-19 02:48 147K 
[ ]SampleApplicationSum..>2019-07-19 02:48 12K 
[ ]SampleAssistedServic..>2019-12-16 11:09 35K 
[ ]SampleAsyncChatDashb..>2019-07-19 02:48 76K 
[ ]SampleAsyncInteracti..>2019-12-12 06:14 6.1K 
[ ]SampleBDSIVRUsageRep..>2021-09-24 07:40 7.6K 
[ ]SampleBDSInboundVoic..>2021-09-24 07:40 7.4K 
[ ]SampleBlocksSummaryR..>2019-07-19 02:48 31K 
[ ]SampleBotAnalyticalD..>2020-11-10 07:36 107K 
[ ]SampleBotDashboard.pdf 2019-07-19 02:48 67K 
[ ]SampleBotSessionsOve..>2019-07-19 02:48 6.9K 
[ ]SampleBusinessMetric..>2019-07-19 02:48 36K 
[ ]SampleCallbackDetail..>2019-07-19 02:48 11K 
[ ]SampleCallbackSummar..>2019-07-19 02:48 674K 
[ ]SampleCampaignCallba..>2019-07-19 02:48 9.8K 
[ ]SampleCampaignSummar..>2019-07-19 02:48 11K 
[ ]SampleCapturePointBu..>2020-03-25 10:05 58K 
[ ]SampleCapturePointBu..>2020-06-19 08:20 26K 
[ ]SampleCapturePointBu..>2020-12-16 10:55 24K 
[ ]SampleCapturePointBu..>2020-12-16 10:25 8.8K 
[ ]SampleCapturePointDa..>2019-09-05 06:38 210K 
[ ]SampleCapturePointDa..>2020-12-16 10:55 165K 
[ ]SampleCapturePointDa..>2020-12-16 10:25 163K 
[ ]SampleCapturePointTa..>2019-07-19 02:48 8.6K 
[ ]SampleCapturePointTa..>2020-06-19 08:20 32K 
[ ]SampleCapturePointTa..>2020-12-16 10:55 30K 
[ ]SampleCapturePointTa..>2020-12-16 10:25 7.7K 
[ ]SampleChatEngagement..>2019-07-19 02:48 4.9K 
[ ]SampleChatMessageSta..>2019-07-19 02:48 4.5K 
[ ]SampleChatSessionRep..>2019-07-19 02:48 5.4K 
[ ]SampleChatTerminatio..>2019-07-19 02:48 5.8K 
[ ]SampleChatThreadRepo..>2019-07-19 02:48 4.9K 
[ ]SampleCobrowseDetail..>2019-07-19 02:48 7.1K 
[ ]SampleCobrowseSummar..>2019-07-19 02:48 8.1K 
[ ]SampleContactCenterD..>2019-07-19 02:48 113K 
[ ]SampleContactListEff..>2019-07-19 02:48 10K 
[ ]SampleCustomerPerspe..>2019-07-19 02:48 63K 
[ ]SampleCustomerSegmen..>2019-12-06 10:26 113K 
[ ]SampleCustomerSegmen..>2019-07-19 02:48 11K 
[ ]SampleCustomerSegmen..>2020-06-19 08:20 28K 
[ ]SampleCustomerSegmen..>2020-12-16 10:55 43K 
[ ]SampleCustomerSegmen..>2020-12-16 10:25 19K 
[ ]SampleETLAuditDashbo..>2020-03-23 11:59 92K 
[ ]SampleFinalDispositi..>2020-11-10 07:34 71K 
[ ]SampleIVRUsageReport..>2021-09-29 10:53 7.5K 
[ ]SampleIVRUsageReport..>2021-09-29 10:53 4.2K 
[ ]SampleInboundIntrada..>2021-03-25 06:01 5.5K 
[ ]SampleInboundVoiceUs..>2021-10-01 06:15 9.8K 
[ ]SampleInteractionFlo..>2019-07-19 02:48 41K 
[ ]SampleInteractionHan..>2019-07-19 02:48 281K 
[ ]SampleInteractionTra..>2019-07-19 02:48 59K 
[ ]SampleInteractionTra..>2019-07-19 02:48 82K 
[ ]SampleInteractionVol..>2019-07-19 02:48 17K 
[ ]SampleInteractionVol..>2019-07-19 02:48 129K 
[ ]SampleInteractionsAc..>2019-10-16 12:28 86K 
[ ]SampleInteractionsAc..>2019-10-10 10:20 9.9K 
[ ]SampleIntradayProces..>2019-07-19 02:48 10K 
[ ]SampleIntradayProces..>2020-06-19 08:20 38K 
[ ]SampleIntradayProces..>2020-12-16 10:55 34K 
[ ]SampleIntradayProces..>2020-12-16 10:33 8.2K 
[ ]SampleMilestonePathA..>2021-03-19 10:21 97K 
[ ]SampleMilestoneSumma..>2019-07-19 02:48 27K 
[ ]SampleOutboundEmailR..>2021-03-25 06:01 7.0K 
[ ]SamplePRPerformanceD..>2019-07-19 02:48 568K 
[ ]SamplePR_AHTQueueDas..>2019-07-19 02:48 72K 
[ ]SamplePR_AgentOccpnc..>2019-07-19 02:48 330K 
[ ]SamplePR_ModelEfficn..>2019-07-19 02:48 46K 
[ ]SamplePreAgentTermin..>2019-07-19 02:48 3.9K 
[ ]SamplePredictiveRout..>2019-07-19 02:48 8.9K 
[ ]SamplePredictiveRout..>2019-07-19 02:48 186K 
[ ]SamplePredictiveRout..>2019-07-19 02:48 27K 
[ ]SamplePredictiveRout..>2020-01-07 06:40 7.3K 
[ ]SamplePredictiveRout..>2019-07-19 02:48 8.9K 
[ ]SampleQueueDashboard..>2019-07-19 02:48 85K 
[ ]SampleQueueDurationA..>2019-12-06 10:26 132K 
[ ]SampleQueueOutlineRe..>2019-07-19 02:48 37K 
[ ]SampleQueuePriorityR..>2020-03-25 10:05 229K 
[ ]SampleQueueSummaryRe..>2019-07-19 02:48 149K 
[ ]SampleQueueTaskDurat..>2019-07-19 02:48 17K 
[ ]SampleQueueThroughpu..>2020-03-23 11:59 9.6K 
[ ]SampleResourcePerfor..>2021-08-11 12:55 83K 
[ ]SampleResourcePerfor..>2021-08-11 12:55 13K 
[ ]SampleResourcePerfor..>2020-06-19 10:14 4.8K 
[ ]SampleResourcePerfor..>2020-12-16 10:55 8.5K 
[ ]SampleResourcePerfor..>2021-07-06 03:27 48K 
[ ]SampleSelfServiceSta..>2019-12-09 10:21 24K 
[ ]SampleSessionsHandle..>2019-07-19 02:48 4.5K 
[ ]SampleSpeedofAcceptH..>2019-07-19 02:48 14K 
[ ]SampleSpeedofAcceptS..>2019-07-19 02:48 11K 
[ ]SampleSupervisorDash..>2019-07-19 02:48 13K 
[ ]SampleSurveyAnswerRe..>2019-07-19 02:48 12K 
[ ]SampleSurveyStatisti..>2019-07-19 02:48 8.1K 
[ ]SampleSurveySummaryR..>2019-07-19 02:48 14K 
[ ]SampleTaskAgeDashboa..>2019-12-06 10:26 143K 
[ ]SampleTaskAgeReport.pdf2020-04-02 08:26 9.8K 
[ ]SampleTaskAgeReport_..>2020-12-16 10:55 8.5K 
[ ]SampleTaskAgeReport_..>2020-12-16 10:25 7.0K 
[ ]SampleTaskDetailRepo..>2021-08-11 12:55 274K 
[ ]SampleTaskDetailRepo..>2020-06-19 08:20 102K 
[ ]SampleTaskDetailRepo..>2020-12-16 10:55 160K 
[ ]SampleTaskDetailRepo..>2021-07-06 03:27 283K 
[ ]SampleTaskVolumeDash..>2019-07-19 02:48 52K 
[ ]SampleTaskWorkDetail..>2021-08-11 12:55 139K 
[ ]SampleTaskWorkDetail..>2020-06-19 08:20 28K 
[ ]SampleTaskWorkDetail..>2020-12-16 10:55 160K 
[ ]SampleTaskWorkDetail..>2021-07-06 03:27 137K 
[ ]SampleTransferDashbo..>2022-04-01 06:59 95K 
[ ]SampleTransferDetail..>2019-07-19 02:48 50K 
[ ]SampleWeeklyAgentGro..>2021-03-19 10:00 66K 
[ ]SampleWeeklyAgentGro..>2021-03-19 10:00 65K 
[ ]SampleWeeklyBusiness..>2021-03-19 10:00 77K 
[ ]SampleWeeklyQueueSum..>2021-03-19 10:00 93K 
[ ]SampleWeeklySelfServ..>2021-03-19 10:00 67K 
[ ]Sample_IntradayProce..>2020-12-16 10:25 8.2K 
[ ]SampleiWDIntradayPro..>2019-07-19 02:48 225K