Release Note

Contents

Introduction

This release note applies to all 8.5 releases of Genesys Pulse Language Pack for the Arabic market.

• Links in the Contents section enable you to access information regarding a specific release. Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering.
• The Release Number table lists the supported operating systems for each release at a high level. For more detailed information, see the Genesys Supported Operating Environment Reference Guide.
• The Known Issues and Recommendations section is a cumulative list. It includes information on when individual items were found and, if applicable, corrected.
• The Corrections and Modifications section for each release may list additional issues that were corrected without first being documented as Known Issues.
• The Discontinued Support section is cumulative. It lists functionality that is no longer supported and the release number of the version in which support was discontinued.

Note: Product translation is limited to the contents of this product only. Display data coming from other products may appear in English.

Use of Third-Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information on third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.

Supported Operating Systems

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the Genesys Pulse Language Pack for the Arabic market.

• This version of the Genesys Pulse Language Pack for the Arabic market is supported by Genesys Pulse 8.5.1 starting with version 8.5.106.05.

Corrections and Modifications

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Supported Operating Systems

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the Genesys Pulse Language Pack for the Arabic market.

• This version of the Genesys Pulse Language Pack for the Arabic market is supported by Genesys Pulse 8.5.1 starting with version 8.5.105.00.

Corrections and Modifications

This release also includes the following corrections and modifications:

The Pulse user interface and content is now displayed in the correct language. Previously, it might have included English text. (WBRT-7223, WBRT-7222, WBRT-7221, WBRT-7220, WBRT-7217, WBRT-7216, WBRT-7131, WBRT-7023)

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Supported Operating Systems

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the Genesys Pulse Language Pack for the Arabic market.

• This version of the Genesys Pulse Language Pack for the Arabic market is supported by Genesys Pulse 8.5.1 starting with version 8.5.104.04.

Corrections and Modifications

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Supported Operating Systems

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in the Genesys Pulse Language Pack for the Arabic market.

• This is the first release of the Genesys Pulse Language Pack for the Arabic market. Language Packs allow installers to select the language in which the user interface and online help files are displayed.
• This version of the Genesys Pulse Language Pack for the Arabic market is supported by Genesys Pulse 8.5.0 starting with version 8.5.000.16.

Corrections and Modifications

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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.

After selecting a dashboard, wallboard, or template, Pulse might not display the right parenthesis in the selected text. (WBRT-7932)

The Genesys Pulse user interface and content might include English text. (WBRT-7223, WBRT-7222, WBRT-7221, WBRT-7220, WBRT-7217, WBRT-7216, WBRT-7131, WBRT-7023)

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Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see "Discontinued Support" in the Genesys Supported Operating Environment Reference Guide.

There are no discontinued features for this product.

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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software.

• The Genesys Pulse 8.5 Deployment Guide, which helps you deploy Genesys Pulse.

• The Genesys Pulse 8.5 Help file, available by clicking the help icon within the Genesys Pulse interface.

• The Framework 8.5 Genesys Administrator Extension Deployment Guide, which helps you deploy Genesys Administrator Extension.

Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD (produced monthly).

Note: For the DVD, the New Documents on this DVD page indicates the production date for that disc. Due to disc production schedules, documentation on the Genesys Documentation website may be more up-to-date than what is available on disc immediately after a product is released or updated. To determine the version of a document, check the version number that is located on the second page in PDFs or on the About This File topic in Help files.

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