Section II – Functional Modules > Msgbased Interaction Interface > Message Interaction Processing Bottom of Page
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## Message Interaction Processing

There are basically two ways to create and send messages using this interaction interface.

The following depicts the different ways:

- Single-step — This way allows you to create the message and interaction and send it to the appropriate destination in one step.

- Multi-step — This way allows you to create the message and interaction and then at a later point in the application send it to the appropriate destination.

Section II – Functional Modules > Msgbased Interaction Interface > Message Interaction Processing Top of Page
| Genesys 8.0 SCXML Technical Reference
Object Model >