Section II – Functional Modules > Chat Interaction Interface > Events Bottom of Page
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< Action Elements

## Events

The event namespace convention is chat.xxxx.

The following are the chat action result events:

Event | Attributes | Description
--- | --- | ---
chat.sendchatmessage.done |  | This event indicates the success of the request and that a chat message has been sent in association with a given party.
requestid | This is the ID associated with the request.
error.chat.sendchatmessage |  | This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself.
requestid | This is the ID associated with the request.
error | This is the type of error that occurred: Request Invalid
description | This is a more detailed description of the error.
chat.gettranscript.done |  | This event indicates the success of the request and that the chat transcript object has been refreshed.
requestid | This is the ID associated with the request.
transcript | This is the latest transcript associated with the chat interaction. It will be an array of chatmessage objects in JSON format.
error.chat.gettranscript |  | This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself.
requestid | This is the ID associated with the request.
error | This is the type of error that occurred. Request Invalid
description | This is a more detailed description of the error.

The following are the chat asynchronous events:

Event | Attributes | Description
--- | --- | ---
chat.message |  | This event provides the next text message from any party involved in the chat session.
interactionid | This is the interaction ID associated with the interaction that was created.
message | This is the chatmessage object that was sent.

Section II – Functional Modules > Chat Interaction Interface > Events Top of Page
| Genesys 8.0 SCXML Technical Reference
< Action Elements