Section II – Functional Modules > Voice Interaction Interface > Events Bottom of Page
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## Events

The event namespace convention is voice.xxxx.

The following are the Voice action result events:

Event | Attributes | Description
--- | --- | ---
voice.createcall.done |  | This event indicates the success of the request and that the interaction has been created.
requestid | This is the ID associated with the request.
interactionid | This is the interaction ID associated with the interaction that was created.
error.voice.createcall |  | This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself.
requestid | This is the ID associated with the request.
interactionid | This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed.
error | This is the type of error that occurred: timeout invalidsource invaliddestination invalidserver unknown
description | This is a more detailed description of the error.
voice.hold.done |  | This event indicates the success of the request and that the specified resource's device is going on hold for the call.
requestid | This is the ID associated with the request.
interactionid | This is the interaction ID associated with the interaction that was created.
error.voice.hold |  | This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself.
requestid | This is the ID associated with the request.
interactionid | This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed.
error | This is the type of error that occurred: timeout invalidsource invalidinteraction invalidserver unknown
description | This is a more detailed description of the error.
voice.retrieve.done |  | This event indicates the success of the request and that the specified resource's device is going to be retrieved from hold for the call.
requestid | This is the ID associated with the request.
interactionid | This is the interaction ID associated with the interaction that was created.
error.voice.retrieve |  | This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself.
requestid | This is the ID associated with the request.
interactionid | This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed.
error | This is the type of error that occurred: timeout invalidsource invalidinteraction invalidserver unknown
description | This is a more detailed description of the error.
voice.consultation.done |  | This event indicates the success of the request and that the specified resource's device is going to put an existing call on hold and create a new call.
requestid | This is the ID associated with the request.
interactionid | This is the interaction ID associated with the interaction that was created.
error.voice.consultation |  | This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself.
requestid | This is the ID associated with the request.
interactionid | This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed.
error | This is the type of error that occurred: timeout invalidsource invalidinteraction invaliddestination invalidserver unknown
description | This is a more detailed description of the error.
voice.alternate.done |  | This event indicates the success of the request and that the specified resource's devices are going to alternate between calls.
requestid | This is the ID associated with the request.
interactionid | This is the interaction ID associated with the interaction that was created.
error.voice.alternate |  | This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself.
requestid | This is the ID associated with the request.
interactionid | This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed.
error | This is the type of error that occurred: timeout invalidsource invalidinteraction invalidserver unknown
description | This is a more detailed description of the error.
voice.reconnect.done |  | This event indicates the success of the request and that the specified resource's devices are going to drop the active call and retrieve the held call.
requestid | This is the ID associated with the request.
interactionid | This is the interaction id associated with the interaction that was created.
error.voice.reconnect |  | This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself.
requestid | This is the ID associated with the request.
interactionid | This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed.
error | This is the type of error that occurred: timeout invalidsource invalidinteraction invalidserver unknown
description | This is a more detailed description of the error.
voice.conference.done |  | This event indicates the success of the request and that the specified resource's devices are going to conference two calls.
requestid | This is the ID associated with the request.
interactionid | This is the interaction ID associated with the interaction that was created.
error.voice.conference |  | This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself.
requestid | This is the ID associated with the request.
interactionid | This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed.
error | This is the type of error that occurred: timeout invalidsource invalidinteraction invalidserver unknown
description | This is a more detailed description of the error.
voice.transfer.done |  | This event indicates the success of the request and that the specified resource's devices are going to transfer a call.
requestid | This is the ID associated with the request.
interactionid | This is the interaction ID associated with the interaction that was created.
error.voice.transfer |  | This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself.
requestid | This is the ID associated with the request.
interactionid | This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed.
error | This is the type of error that occurred: timeout invalidsource invalidinteraction invalidserver unknown
description | This is a more detailed description of the error.

Section II – Functional Modules > Voice Interaction Interface > Events Top of Page
| Genesys 8.0 SCXML Technical Reference
< Action Elements